Are you ready to lead technical operations, build strong customer relationships, and contribute to the safe and value-driven delivery of advanced digital solutions to the energy industry?

IPT Global is an international technology company headquartered in Houston , combining proprietary software with operational expertise to ensure well integrity and efficient operations throughout the entire well lifecycle.

We are now seeking an experienced and strategic Product & Service Delivery Manager to join our operations in Norway.

About the Role

This is a key leadership position with responsibility for operational execution, customer engagement, and the continuous development of IPT Global’s products and services on the Norwegian Continental Shelf. As Product & Service Delivery Manager, you will work at the intersection of technology, operations, and customer delivery, leading technical deployments both onshore and offshore. You will represent IPT Global toward customers in Norway and ensure that our solutions deliver high quality, continuous improvement, and documented customer value in every engagement.

The role reports to the Director, Eastern Hemisphere and involves both domestic and international travel.

Key Responsibilities

Health, Safety, Environment & Quality

Act as a visible leader in all safety‑related matters
Ensure compliance with HSSE and quality procedures
Promote a proactive safety culture across operational and client‑facing activities

Operational Leadership & Delivery

Manage and oversee operational activities on the Norwegian Continental Shelf
Lead personnel, planning, and project execution for all deliveries
Serve as Subject Matter Expert across IPT’s product and service portfolio
Track, analyze, and present operational performance
Conduct structured After Action Reviews (AARs) and performance evaluations
Drive continuous improvement of processes, tools, and delivery models

Reporting, Insight & Value Demonstration

Produce high‑quality, data‑driven client reports and AARs
Tailor reporting to meet customer needs and goals
Identify opportunities to provide deeper insights and recommendations

Client Relationship Management & Customer Success

Act as the main point of contact for operational and delivery matters
Build and maintain strong, long‑term customer relationships
Ensure efficient project execution, technical support, and customer success
Deliver presentations, workshops, and technical sessions to support product adoption

Commercial Growth & Business Development

Identify upselling and cross‑sell opportunities
Expand IPT’s presence within existing accounts
Support new business development and customer acquisition
Contribute to annual customer plans and KPI reporting

Leadership & Performance Management

Lead, coach, and develop team members
Document performance and development plans
Provide regular feedback and support professional growth
Handle performance or behavioral issues in line with HR policies

Cross‑Functional Collaboration & Project Management

Partner with product, data science, operations, marketing, and business development
Provide field-driven input to strengthen product functionality and delivery
Lead internal and customer‑related projects as needed

Documentation, Knowledge & Data

Maintain accurate client records and operational documentation
Support standardization of documentation and data management procedures

Industry Engagement & Representation

Represent IPT Global at industry events, conferences, and professional forums (e.g., SPE, IADC)
Support marketing and brand awareness efforts through active participation

Preferred Qualifications

Based in Stavanger or Bergen
Strong written and verbal English communication skills are required.
Proven leadership experience in drilling, completions, intervention, or P&A
Bachelor’s degree in engineering
Flexibility to work extended hours when required
Ability and willingness to travel offshore and internationally

Key Competencies

Strong customer focus and ability to build long‑term partnerships
Effective people leadership and communication skills
Skilled presenter with strong verbal communication abilities
Analytical mindset with solid problem‑solving capabilities
Strategic thinker with understanding of market dynamics

Why Join IPT Global?

You will join a growing international technology company with a strong presence in the energy sector. We offer:

A central leadership role with real influence
Close collaboration with industry‑leading clients and technology teams
Professional development opportunities
A dynamic work environment where your contributions matter

Apply Now

Does this sound like your next career step?
Submit your application and CV to be considered for the role.

We look forward to hearing from you!

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