Operations Manager - Restaurantdrift og HMS-ansvar - Stavanger

Hva vi ser etter

• Minimum bachelor's degree in hotel management (BHM) or equivalent hospitality qualification is mandatory

• Minimum 4--5 years of experience in restaurant with South Asian cuisine special from Nepalese Cuisine.

• Proven leadership experience in restaurants, hotels, cafés, or hospitality businesses

• Strong understanding of restaurant operations and customer service standards

• Experience with staff management, scheduling, and team development

• Good financial understanding including budgeting and cost control

• Fluent in English (Norwegian language skills are an advantage)

• Experience with POS systems and restaurant management software is preferred.

  
  

  We are looking for someone who is:

• Professional, service-oriented with strong leadership and excellent communication skills

• Organized and solution-focused

• Energetic and able to work under pressure

• Responsible and detail-oriented

• Positive and motivating towards staff

• Flexible and adaptable in a dynamic environment

• Passionate about hospitality and guest satisfaction

Arbeidsoppgaver

• Manage and oversee daily restaurant operations to ensure smooth and efficient service.

• Ensure compliance with Norwegian food safety, hygiene, and HMS regulations

• Improve operational procedures and service routines

• Recruit, train, supervise, and prepare staff schedules and manage workforce planning

• Build a positive, professional, and team-oriented work environment

• Lead by example during busy service periods

• Monitor sales performance and operational costs

• Manage budgeting, inventory control, and supplier coordination

• Ensure labor costs and food costs are within targets

• Prepare operational reports and support business growth initiatives

• Work actively to improve profitability and efficiency

• Ensure excellent guest satisfaction and service standards

• Handle customer feedback and resolve complaints professionally

• Maintain strong relationships with guests and repeat customers

Vi tilbyr

• Competitive salary package

• Professional and supportive work environment

• Opportunities for career growth and development

• Training and leadership development programs

• Dynamic and multicultural workplace

• Exciting challenges within a growing hospitality business