Come shape and run IT with us in a future-focused industry!

At Promon, we protect the apps people rely on every day. Our award-winning application shielding solutions are trusted globally across finance, telecom, healthcare, and beyond. As cybersecurity threats evolve and customer expectations rise, having a secure, scalable, and well-functioning internal IT environment is critical to how we operate and grow as a company.

That’s where you come in.

We’re looking for a hands-on and pragmatic IT Operations Manager to take end-to-end responsibility for our internal IT operations and help us scale in a structured, secure, and efficient way.

In this role, you will be responsible for IT operations across the organization --- combining classic IT operations leadership with a strong focus on execution, prioritization, and continuous improvement. The IT Operations Manager reports directly to the CFO, with a dotted line to the CPTO. You will lead a small internal IT team while also operating across a broader, matrixed setup of internal stakeholders and external service providers to ensure alignment, consistency, and high operational standards.

This means acting not only as a team lead, but as a connective force across the organization --- working closely with Engineering (DevEx and DevOps), external partners, and IT-aligned resources embedded in other teams. You will ensure coherent ownership, strong security practices, and joined-up thinking across everything from employee tooling to developer environments and underlying infrastructure.

This is a high-impact role in a growing company, where you’ll help us continue moving towards more mature and professional IT practices --- without losing speed or flexibility. You should be comfortable leading through influence as much as through direct authority. What You’ll Do:

• Own and manage IT operations across the organization, ensuring stable, secure, and scalable systems supporting daily business needs

• Lead and develop a small internal IT team, providing direction, prioritization, and hands-on support when needed

• Act as the primary IT counterpart to Engineering, ensuring alignment across DevEx, DevOps, and internal IT environments

• Provide functional direction and ensure coordination across a broader, matrixed IT setup, including embedded resources and external service providers

• Oversee and collaborate with managed service providers supporting areas such as licensing, security monitoring (SOC), and security awareness training

• Maintain and improve IT infrastructure, including cloud platforms, networks, endpoints, and business applications

• Support security and compliance efforts in collaboration with the CISO function, contributing to frameworks such as ISO 27001 and CIS Controls

• Lead incident response and contribute to disaster recovery and business continuity planning

• Manage IT vendors, contracts, budgets, and asset lifecycle to ensure cost-effective and scalable solutions

• Drive continuous improvement of IT processes, governance, and documentation in a pragmatic and business-aligned way

What You’ll Bring:

• Proven experience owning and operating internal IT environments in a growing organization

• Solid background in IT operations, with working knowledge of information security and compliance frameworks

• Experience leading teams, with a hands-on and pragmatic leadership style

• Strong understanding of modern IT infrastructure (cloud, networking, endpoints, SaaS ecosystems)

• Familiarity with AI tools, combined with curiosity and a proactive mindset to explore, learn, and adopt new technologies in a secure and pragmatic way

• Familiarity with operating models such as CloudOps, FinOps, and infrastructure-as-code

• Experience working with outsourced or managed service providers

• Familiarity with frameworks such as ISO 27001, CIS Controls, or similar

• Experience with incident management, disaster recovery, and business continuity

• Strong vendor management and budgeting skills

• Bachelor’s degree in IT, Computer Science, or similar (relevant experience can compensate)

What We Value:

• Clear and effective communication, with the ability to translate technical challenges into concrete, business-relevant insights

• Confidence in presenting risks, trade-offs, and recommendations to both technical and non-technical stakeholders, including leadership

• Strong relationship-building skills, balancing a service-oriented mindset with the ability to set boundaries and make decisions

• A calm, pragmatic, and solution-oriented approach in an environment where priorities and processes are not always fully defined

• A structured yet flexible mindset, improving processes, governance, and security without introducing unnecessary rigidity

• The ability to create alignment, clarity, and consistency across teams in a distributed and matrixed organization

Why You'll Thrive As A Promoneer:

📱 At Promon you'll be at the forefront of game-changing technology, contributing to world-leading, future-focused innovations. Your contributions will help shape the future as we relentlessly pursue groundbreaking solutions that redefine industry standards.

⛷ With our Nordic values, you'll have a chance to immerse in a Nordic work culture renowned for innovation, flat hierarchy, and inclusivity.

📈 Promon is planning on significant growth in the coming years. While we are growing, so will you as we encourage and support your passion, curiosity, and goals!

🛡 You will work with some of the world's best app security experts and mobile security thought leaders.

🌎 Get inspired, chat with our fun and engaging international team - share travel stories, cultural differences, and strange things to eat, while learning more about the world!

🥳 We love to celebrate - whether it's birthdays, team wins, reaching milestones, or the joy of holidays, we embrace the spirit of celebration that brings our team closer together.

💪 We value Trust as the foundation of our relationships, foster Curiosity to drive innovation, infuse Fun into our daily work, and inspire Ambition to achieve excellence in all we do.

Where You'll Work:

You’ll be based onsite in our Oslo headquarters (Vika). We believe collaboration is strongest when we can share ideas, problem-solve, and celebrate wins together in the same space.

If you’re already in Oslo---or open to relocating here---you’ll find a welcoming, international environment where great ideas move fast.

Employment at Promon is contingent upon a satisfactory verification of a general background check, including education and employment verification. Any background verifications will be obtained with written consent from the individual. Promon is an equal-opportunity employer and values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other protected class.