About the job:

The consulting department in Mintra is responsible for consulting activities, implementation, project management and technical assistance related to the OCS HR system. This means that you will be customer facing at times and may be required to go to the clients premises while working on project implementation of the HR & Crewing system. We have several exciting projects ahead of us and are therefore looking for skilled individuals who ideally have expertise in setting up systems for Crewing system and HR. You will be a part of a delivery team that shares expertise to improve customers' processes.

The role will be fulltime for 1 year fixed term, based in Norway, ideally located in Bergen, however for the right candidate there may be flexibility on location. Occasional travel may also be required.

Your responsibilities will include:

Act as domain expert in larger and smaller delivery projects
Understand and document customer requirements and business objectives, working out solution descriptions for project deliveries
Present training sessions related to the assigned program
Design and configure system setup and workflows to customers using Mintra’s solutions, responsible for customer contact, support and deliver consulting services to national and international customers
Contribute to continuously improve delivery methodology and services, working collaboratively in cross functional teams
Test new application releases, document test and results, and work with developers/Products Managers to describe error scenarios
Provide 1st and 2nd line support to customers, review product information including manuals and brochures for domain accuracy
Participate in BID processes (response to RFI’s, scoping, estimate scope of work)

We`d like you to have:

Experience:

Proven 2-3 years working experience within HR & Crewing systems (work experience may compensate for lack of formal education/degree)
Consulting experience is desirable
Experience and knowledge in Oil & Gas or Maritime industries is desirable
Well versed in payroll systems, process improvement and workflow

We can't live without:

Business Acumen
Customer-focused mindset
Excellent written and verbal communication skills in English
Excellent presentation skills
Analytical and strong problem-solving skills
Global and cultural awareness

What we’ll do for you:

Exciting role with fantastic opportunities
Join a team of professionals with global ambitions
Provide a competitive salary and benefits package

We want you to share our values:

People are our businessand the core of everything we do. You should be able to grow the talent within our business, nurture a friendly, engaging and rewarding culture and deliver an exceptional level of service to our clients.
We explore and encourage you to demonstrate and reward creativity in your team. You will utilise the latest techniques and technologies, be inquisitive and take up the challenge.
Open and collaborative, you should be helpful, respectful and flexible. We expect you to communicate effectively, sharing knowledge and your experience with the wider team.
Driving performance, you should be commercially aware and have an entrepreneurial spirit. You lead by example, going above and beyond expectations and delivering real value.
Delivering with pride and excellence in everything we do. We expect you to present solutions, on time and within budget and to a consistently high standard. You should offer honest and constructive feedback and take pride in your craft, never settling for ‘good enough’.

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