EXCITING OPPORTUNITIES WITH OUR UNDERWRITING TEAM IN BERGEN

At Marine Benefits, we’re all about healthy and happy crews -- and this is your chance to join ours.

If you have a passion for providing excellent service, are highly structured, and love making systems work smarter for everyone, you could be just who we’re looking for to join our team as a Business Operations Specialist.

A bit about us

Our team develops truly global health insurance solutions for those vital workers on which our world depends: seafarers and their loved ones. Today, we’re proud to be the shipping industry’s No. 1 crew‑cover specialist, insuring close to 200,000 people in more than 100 countries. Our products are in high demand with rapid growth expected in the coming years -- there’s never been a more exciting time to join our team! Our head office is located in Bergen, Norway, with an Operations Team in the Philippines. Marine Benefits is a wholly owned subsidiary of Norwegian Hull Club -- a world leader in marine and energy insurance.

What you’ll do

As part of the team, your main tasks will include both operational and continuous development initiatives within the team:

Underwriting support, registration, handling of documents, control of policies and handling of changes made to the policies during the contract period.
Documentation work and compliance; periodic reporting
Participation in improvement initiatives and process improvements in the department
Communication with other departments within the company as well as external communication with clients, brokers and other business partners and contacts
Other administrative work
CRM Superuser with responsibility for driving improvements and maintenance of the CRM systems as a tool to support the sales and client processes.

The position is based in Marine Benefits’ Bergen office.

What we are looking for

Our ideal candidate is service‑minded, flexible and solution‑oriented. You work well under pressure, are comfortable with handling several tasks simultaneously and enjoy working in a dynamic and hectic environment. A positive attitude is a must. Although you are a team player, you also enjoy working independently. Applicants must have a structured mindset and a keen eye for detail, yet still be able to see the bigger picture. You are trustworthy, comfortable with a high level of responsibility and place great emphasis on customer satisfaction.

Qualifications

Background from a back‑office role in an international sales organisation, or from insurance/finance/shipping
English and Norwegian fluency is a must (verbal and written)
Advanced Excel skills and solid proficiency across Microsoft 365 (Word, PowerPoint, Dynamics 365, Teams)
Applicants who is strong user of **CRM,**preferably Dynamics 365 in a commercial/operations context would be preferred; you’re comfortable administering day‑to‑day configuration (views, selections/reports, templates fields), managing user access/roles, and guiding colleagues.
A university, college, or equivalent education to Bachelor level; applicants with relevant professional experience will also be considered.

We encourage both recent graduates and experienced candidates to apply.

Why Marine Benefits?

This is a fantastic opportunity to join a recognised world‑leading company, with opportunities for professional and personal growth in an exciting international environment. We offer competitive salary packages with excellent insurance, pension schemes and other employee benefits.

Interested? Want to apply?

If you have any questions about the position, please contact Mona L. T. Halvorsen at moh at marinebenefits.no or +47 909 73 742. Register your interest by uploading your CV, diplomas, and application in our recruitment system. All applications will be treated confidentially.

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