Are you passionate about open source, search and recommendation systems, AI integration, and developer-friendly UX? Do you thrive on running large systems for global applications, automating every aspect of it, interfacing with the major cloud providers, and improving the UX of these systems for the entire team? If so, we want you to join our team at Vespa.ai as a Site Reliability Engineer!

Position Overview:

As a Site Reliability Engineer at Vespa.ai, you will play a crucial role in ensuring the availability, reliability, and performance of our SaaS platform for customers around the world. You will collaborate with cross-functional teams to design, implement, and maintain robust infrastructure solutions that meet our high availability requirements. The ideal candidate will have a strong background in system architecture and automation, a passion for optimizing and scaling systems, and proficiency in frontend development to bring full-stack capabilities to the team.

The Vespa Services Team develops the infrastructure for Vespa Cloud. This includes AWS/GCP/Azure automation using Terraform as well as auth and security integration with services like Auth0 and Teleport. Other examples are billing integration with credit card providers, compliance automation, and custom maintainer modules with code written in Java.

This role covers both frontend and backend development. You’ll work with ReactJS and TypeScript on the frontend, using Mantine UI for components and Playwright for testing. An interest in user-centered design is a plus, helping ensure the tools and services we build are intuitive and effective.

An ideal candidate dislikes doing things twice, and automates using Java or scripts, with proper monitoring like creating alerts, badges and dashboards. Experience with monitoring and alerting tools such as Grafana and OpsGenie is a big plus.

Responsibilities:

System Architecture and Design:

Collaborate with development and operations teams to design scalable and reliable infrastructure solutions.
Evaluate and implement best practices for system architecture to ensure high availability and performance.

Automation and Infrastructure as Code:

Develop and maintain automation scripts and tools for provisioning, configuration, and deployment.
Implement Infrastructure as Code (IaC) practices to manage and version infrastructure components.

Monitoring and Incident Response:

Implement and maintain robust monitoring and alerting systems to proactively identify and address potential issues.
Participate in a 24x7 on-call rotation to ensure continuous availability and performance of Vespa Cloud services and act as escalation point for customer production incidents.

Capacity Planning and Performance Optimization:

Conduct capacity planning to anticipate and address future growth.
Optimize system performance and resource utilization to meet or exceed service level objectives.

Security and Compliance:

Work closely with the security team to implement and maintain security best practices.
Ensure compliance with industry standards and regulations.

User Experience and Design:

Work with colleagues to evaluate, discuss, and implement user-centered design solutions that improve usability and efficiency.
Ensure implemented designs meet accessibility, usability, and responsiveness standards, providing technical input on feasibility and best practices.

Collaboration and Documentation:

Collaborate with cross-functional teams, including development, operations, and support, to address system-related challenges.
Maintain comprehensive documentation for system architecture, processes, and procedures.

Qualifications:

Proven experience as a Site Reliability Engineer, DevOps, or similar role.
Strong programming skills
Strong knowledge of system architecture, cloud infrastructure, and networking.
Proficiency in scripting languages (e.g., Python, Bash) and automation tools (e.g., Ansible, Terraform).
Proficiency in modern web development frameworks and tools, such as React and TypeScript
Experience with containerization and orchestration tools (e.g., Docker, Kubernetes).
Familiarity with monitoring and logging tools (e.g., Prometheus, ELK stack).
Excellent problem-solving and troubleshooting skills.
Experience working with Figma to translate design prototypes into implemented, user-friendly interfaces
Familiarity with distributed systems.

Why Join Us:

Be part of a cutting-edge team working on innovative search and recommendation technology.
Contribute to the development of a high-performance, open-source platform with a global impact.
Collaborate with a talented team of engineers, product experts and sales.
Competitive salary, benefits, and opportunities for professional growth.

If you are excited about the intersection of open source, search and recommendation systems, AI integration, and have a genuine passion for quality and automation, we would love to hear from you! Apply now to join the Vespa Team and play a key role in shaping the future of our industry.

Note: Vespa.ai is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We believe in fostering a collaborative and inclusive environment where every team member has the opportunity to make a significant impact.

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