Bli med på vårt arktiske team! Alshemal Norway søker en sesongbasert turoperasjonsassistent og guide i Tromsø for vinteren 2025/2026. Bli en del av nordlysopplevelser i små grupper og møt gjester fra hele verden. Arabisk, engelsk, Tyrkisk og kurdiske er viktig

Hva vi ser etter

Who we are looking for

We are seeking a flexible and service-minded team member with strong language and cultural skills. You must have Arabic as your mother tongue and be confident in English. Knowledge of Turkish and Kurdish is a strong advantage.

You should enjoy working with people from different cultures, be comfortable with PC/booking systems, and be willing to work evenings and nights during the Northern Lights season. Previous experience in tourism, hospitality, or customer service is a plus.

Arbeidsoppgaver

Seasonal Tour Operations Assistant & Guide -- Tromsø

Employer: Alshemal Norway Koussa

Location: Tromsø, Norway

Application deadline: Snarest

Employment type: Seasonal engagement (Winter 2025/2026)

About Us

Alshemal Norway is a premium Arctic adventure company based in Tromsø, specializing in small-group Northern Lights chases and Arctic experiences. We combine comfort, storytelling, and sustainability for travelers from around the world.

We Offer

• Full-time seasonal position (November 2025 -- April 2026)

• Training in our booking & reservation systems

• Opportunity to work directly with international guests in Tromsø

• Multilingual, dynamic work environment

• Competitive seasonal pay according to Norwegian standards

Main Tasks

• Assist in daily tour operations and guest handling

• Provide translation and cultural mediation (Arabic mother tongue, knowledge of Turkish and Arabic culture is highly valued)

• Support with online bookings, reservations, and modifications

• Join tours as operations assistant, including evening and night shifts for Northern Lights chases

• Customer relations and coordination between guides and guests

• General office and PC-based administrative work

Qualifications

• Mother tongue Arabic required; good command of English; knowledge of Kurdish and Turkish is a strong advantage

• Familiarity with Turkish and Arabic culture in addition to language skills

• Ability to use PC and online booking platforms -- practical knowledge can be demonstrated through an online meeting/examination

• Prior work experience in customer relations, tourism, hospitality, or international trade is considered an advantage

• Flexible, service-minded, and able to work evenings/nights in winter conditions

• No driver's license required -- work is based in Tromsø city with tours departing from central locations

Personal Characteristics

• Culturally aware and comfortable working with diverse groups

• Professional communication skills and guest-first attitude

• Enthusiastic, reliable, and adaptable during high-season operations

About the Position

This is a seasonal full-time role suited for someone with strong Arabic language and cultural knowledge, combined with guest-handling and practical PC/booking skills. The work period is winter 2025/2026.

Vi tilbyr

Jobbe heltid fra november 2025 til april 2026

Få opplæring i booking- og reservasjonssystemer

Delta på nordlysjakter i små grupper med høy komfort

Få verdifull erfaring med internasjonale gjester og kulturer

Jobbe i et flerspråklig, dynamisk miljø med konkurransedyktig sesonglønn

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