This position is based in Stavanger and will work closely with team members in Bergen, Stavanger, and Nodeland.

In this role, you will be responsible for providing IT support to local and remote employees, ensuring the smooth operation of hardware, software, and network systems. Key responsibilities include setting up and maintaining desktops, laptops, and mobile devices, troubleshooting network connectivity, managing user accounts (Active Directory / Exchange), and responding to IT support tickets within SLA requirements.

Key Responsibilities:

Set up, image, configure, and maintain company desktops, laptops, and mobile devices, including conference room equipment
Prioritize and provide support to executive leadership within the organization
Help business operations utilize information systems to improve efficiency
Provide local and remote end-user support for all computer-related applications
Configure, test, and troubleshoot network connectivity for local and remote computers
Manage user account information and permissions (Active Directory / Exchange)
Prioritize, respond to, and update IT support tickets within SLA requirements
Maintain, analyze, and repair hardware and software systems
Maintain and monitor IT inventory
Assist internal IT groups in support of the local IT infrastructure
Advocate, adhere to, and draft IT policies
Represent the local IT team and the business as the point of contact for IT projects
Travel to support local Oceaneering sites, with occasional travel to other locations

Qualifications:

Bachelor’s degree or a minimum of 4 years of experience in maintaining computer hardware/software and working in a customer-oriented service environment
Strong experience in computer imaging, Active Directory, Microsoft Office, Microsoft Exchange (Cloud), IT ticketing systems, asset management, printer services, videoconferencing equipment, and applications
Excellent verbal and written communication skills in both English and Norwegian
Knowledge of MESD, Asset Management systems, PeopleSoft, Enovia, AutoCAD, SolidWorks is an advantage
Driver's license (Class B)

We Are Looking for Someone Who:

Can interpret and follow technical procedures and create procedural steps and guidelines.
Can solve practical problems and deal with a variety of concrete variables in situations with limited standardization
Knows how to use various information technology systems required for successful job performance
Can effectively present information and respond to questions from managers and clients
Can communicate effectively in both oral and written form and ensures that important information from management is shared appropriately
Can ensure that regular, consistent communication takes place within the area of responsibility
Can ensure that all relevant stakeholders are kept informed about project developments and plans

Application Process:

To be considered for this position, your application and CV must be uploaded as one PDF file.

Due to limitations in our application portal, any additional information must be sent via email to: talentacquisition-oii@oceaneering.com.

Please use the following reference for all uploads/emails: “Job ID 29473

Technologist II -- Client Services”.

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