We are expanding into the shore excursion market in Norway and in preparation for the 2026 summer season, we are building a dedicated operations team to support newly secured cruise contracts. This role offers the opportunity to join this growing business area, combining structured operational work with hands‑on coordination during live cruise calls. If appointed, you will play a key part in ensuring reliable, well‑organised shore excursion operations, working closely with suppliers, guides and internal teams.

The Job

Reporting to: Shorex Business Development Lead
Department / team: Shorex
Employment Type: Fulltime, Permanent
Travel requirements: Some local driving should be expected

This role offers the opportunity to join this growing business area, combining structured operational work with hands‑on coordination during live cruise calls. If appointed, you will play a key part in ensuring reliable, well‑organised shore excursion operations, working closely with suppliers, guides and internal teams.

What would your day at GAC look like?

Monitor and update bookings to ensure smooth day‑to‑day operations
Coordinate daily confirmations with suppliers and partners
Adjust transport and guide allocations in collaboration with the wider operations team
Maintain accurate and up‑to‑date operational run sheets and documentation
Support the team in managing last‑minute changes in a structured and solution‑oriented way
Follow up with suppliers to ensure agreed services and timelines are met
Provide on‑site presence and coordination at the pier, supporting dispatch and operational activities

What are we looking for?

Education: No set criteria, but hospitality, logistics or other relevant education may be an advantage
Experience: Some relevant experience in hospitality or industry may be an advantage
Technical Skills: Microsoft365
License: Driver’s license is a requirement
Language: English is a requirement; Norwegian may be an advantage
Structured and detail‑oriented, with a focus on accuracy
Calm and adaptable in a fast‑paced operational environment
Proactive and solution‑oriented, with a sense of ownership
Comfortable coordinating with multiple suppliers and stakeholders
Reliable and able to work independently after structured onboarding

What’s in it for you?

This is your chance to become part of the global GAC team which has been providing professional shipping, logistics and marine services since 1956. Everything we do is guided by the GAC Spirit, built on mutual loyalty between management and staff, and a belief in the value of our people as individuals - not just for the jobs they do.

With more than 7,500 colleagues in 300 strategically located offices in more than 50 countries around the world, we focus on quality, safety and sustainability with a human touch. Emphasising a long-term approach, innovation and ethics, our flexible and integrated portfolios are designed to work within and support our customers’ operations.

You will also enjoy:

An open, inclusive, trust-based, and flexible workplace culture
Opportunities for personal and professional development
To be a part of a globally recognised shipping and logistics company
Equitable salary with automatic increases upon proven competency development
Comprehensive benefits and insurance - including health insurance

Do you like to “think outside the box" or have a disability that has given you additional skills and a unique perspective? Perhaps it's planning the day in detail or a trained approach to evaluating a new challenge. If you feel that you can meet the requirements of the position, we encourage YOU to apply regardless of age, gender, cultural background or disability. We value your opinions and knowledge!

We believe in maintaining an environment where all voices are heard -- an environment that embraces diversity and respects everyone. Personal qualities are emphasised!

Diversity Statement

As a company, we recognise the value of diversity not only as a social statement but also as a competitive advantage to attract a wide range of talents. In our efforts to bring in candidates with diverse perspectives, we aim to provide equal opportunities to all. Therefore, please feel free to reach out to us if you have any questions regarding our ability to adapt to your personal needs.

Please note that as well as working to recruit staff members via GAC channels, GAC does use third-party recruiters to recruit for specific positions within the Group. Please do however, be aware of unaffiliated recruiters purporting to represent GAC that ask for payment in return for facilitating interviews. A genuine third-party recruiter working with GAC will never ask for payment to facilitate an interview. If you would like to make an application to join GAC, please always ensure to apply through our official channels on https://career.gac.com/ or our LinkedIn listing

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