Head of Global Class & Documentation - Global Customer Support

An exciting opportunity has arisen as Head of Global Class & Documentation in our Global Customer Support Division. In this role you will own, control, and provide strong support and direction to ensure that all barriers/roadblocks are challenged and removed to allow the smooth operation of the global workshop teams. You will deliver quality service in line with expected service level agreements, including establishing meaningful performance indicators. You will also drive collaboration between our Global Workshops, Aftermarket Project Sales and Technical support functions.

We are looking for someone who is structured, self-driven and who likes and promotes collaboration. You will join a committed, knowledgeable, and positive team that supports each other. We always aim to find solutions in the face of new challenges.

• Act as a representative towards classifications societies.  
• Be our link between the technical department, production, planning and classifications societies. 
• Develop and standardize processes for our global service workshops.
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• Technical background or experience from the maritime industry
• Experience with technical specifications as classifications and documentation work is an advantage
• Norwegian and English fluency, both verbal and written
• Some travels are required in this role

This employment may require security clearance by the Norwegian National Security Authority.  For more information visit www.nsm.no.

• act on own initiative, make things happen and accept responsibility for the results
• identify commercial opportunities and you have a strong positive impact on business growth and profitability
• comply to company rules and procedures and execute plans with commitment and determination
• use a methodical and systematic approach, plan ahead, define clear priorities and allocate resources effectively
• communicate in a clear, precise and structured way
• co-operate well with others, share knowledge, experience, information and support others in the pursuit of team goals

• An exciting and important position working for the world-leading supplier of maritime solutions
• International work environment and multidisciplinary team collaboration
• An inspiring and safe work environment
• Professional development and career opportunities
• Competitive terms including attractive insurance policies and pension schemes
• To take part in the green shift for the ocean space
• We offer the possibility to work with sustainable and exciting solutions for the future
• Social welfare club with social and recreational activities

Work location
Ulsteinvik

Point of contact
Geir Sundal

Kongsberg Maritime, a subsidiary of KONGSBERG, is a global marine technology company, providing innovative and reliable technology solutions for all marine industry sectors including: merchant, offshore, subsea and naval. Headquartered in Kongsberg, Norway, the company has manufacturing, sales and service facilities in 34 countries. Kongsberg Maritime is part of KONGSBERG, an international, knowledge-based group delivering high-technology systems and solutions to clients within the oil and gas industry, merchant marine, defence and aerospace

Our Global Customer Support division is responsible for Kongsberg Maritimes services, upgrades and support in the aftermarket. Our 2300 employees are present in 35 different countries around the world. During the operational lifetime of more than 30.000 installations, we ensure cost-efficient delivery of services, upgrades and spare parts in order to secure availability and predictability to our customers.

At Kongsberg, we believe in tackling challenging problems and delivering extreme performance for extreme conditions.  We do that through excellent products and services developed for delivering the greatest benefits to our customers.