VP Key Account Manager, Wallenius Wilhelmsen

About Wallenius Wilhelmsen The Wallenius Wilhelmsen group is the market leader in roll-on/roll-off (RoRo) shipping and vehicle logistics, managing the distribution of cars, trucks, rolling equipment, and breakbulk to customers all over the world. Wallenius Wilhelmsen (WW) is committed to being in the forefront of the green transition and aims to be carbon-neutral already by 2040. The company operates around 125 vessels servicing 15 trade routes across six continents, a global inland distribution network, 66 processing centers, and eight marine terminals With the head office in Oslo, Norway, the Wallenius Wilhelmsen group has around 9,500 employees in 28 countries worldwide. Wallenius Wilhelmsen is committed to digitalising and modernising a traditional industry, shaping smarter and more sustainable supply chains worldwide. The Customer Growth function is on an ambitious journey to strengthen our commercial capabilities, elevate customer engagement, and drive profitable growth across our global business. As part of this, we are sharpening our focus on strategic account management, deepening customer partnerships, and leveraging insights to unlock new commercial opportunities across Shipping, Logistics, and Supply Chain Services. To support this ambition, we are looking for a VP Key Account Manager to lead the strategic development of some of our most important global customer relationships, driving growth, profitability, and long-term value creation across the full Wallenius Wilhelmsen portfolio.

About the roleAs VP Key Account Manager, you will hold one of the most strategic commercial roles within Wallenius Wilhelmsen, leading the long-term growth and development of a select portfolio of major global accounts. You will own the commercial strategy and overall customer relationship for 2 - 4 key global customers, depending on size and complexity, with full responsibility for delivering on ambitious revenue, profitability, and growth targets across Wallenius Wilhelmsen’s global business portfolio.

This is a highly visible senior leadership role, requiring the ability to operate confidently at executive and C-level, both internally and externally. You will act as the customer’s primary strategic partner, building trusted long-term relationships while orchestrating cross-functional teams across regions, business units, and functions to ensure a seamless global customer experience.

The role also plays a critical part in shaping future business opportunities by translating customer insights, market intelligence, and supply chain trends into new commercial initiatives, service development, and innovation opportunities across Shipping, Logistics, and Supply Chain Services.

Key responsibilities

• Own and execute the global account strategy for assigned key customers, ensuring long-term growth, profitability, and customer retention

• Build strong executive-level relationships and position Wallenius Wilhelmsen as a trusted strategic partner

• Drive commercial performance across the full product portfolio through business development, cross-selling, and strategic opportunity management

• Lead global tenders, RFQs, and complex commercial negotiations in close collaboration with internal stakeholders

• Coordinate cross-functional teams across regions and business units to deliver a seamless and consistent customer experience

• Oversee account governance, performance reviews, forecasting, and resolution of critical customer escalations

• Ensure compliance with all relevant regulatory and corporate requirements

Background

• Master’s degree preferred; minimum Bachelor’s degree in Business, Engineering, Supply Chain, or related field

• 10 - 15 years of relevant experience within shipping, logistics, supply chain, or related industries

• Proven experience from senior commercial, customer-facing, or global key account management roles

• Strong track record managing complex global customers, commercial negotiations, and long-term strategic partnerships

Core competencies

• Strong commercial mindset with the ability to drive growth, profitability, and long-term customer value

• Experienced in developing and executing global account strategies in complex matrix organizations

• Strong business acumen with understanding of global supply chains, logistics operations, and market dynamics

• Exceptional relationship-building and influencing skills across executive and cross-functional stakeholders

• Ability to lead and align global teams across regions, functions, and business units

You are

You are a clear and confident communicator with strong presentation and stakeholder management skills, able to engage effectively across all levels of a global organization. You take a proactive and solution-oriented approach, navigating complexity and change with confidence and sound judgment. With a strong analytical and data-driven mindset, you are comfortable making strategic decisions while balancing long-term priorities with operational execution. You thrive in a fast-paced international environment and are willing to travel globally as required.

We offer

At Wallenius Wilhelmsen, we offer a truly global, collaborative, and inclusive environment.

Here are just a few benefits:

• Modern offices with gym, canteen, and activity clubs (kayak, football, fitness)

• Premium health, life, and travel insurance

• Defined contribution pension plan

• Flexible work options and generous leave policies

• Access to company cabins in Norway, Sweden, and Spain