Do you want to lead IT projects for major financial institutions across the Nordics and Europe?

Touch Call Recording Group provides compliance recording services for bank, finance and insurance companies in the Nordics, Europe and Asia. We provide a complete managed service for compliance recording with support for more than 60 different communications systems and telecom operators, and the service includes secure storage, and user-friendly management of recordings.

At Touch, we believe that meaningful work starts with a clear purpose. Our vision is to be the preferred provider of secure and user-friendly compliance recording services, integrating compliance into the future of digital communication, and we are seeking an experienced Project Manager who shares this vision. In this role, you will drive the delivery of our market-leading SaaS platform to clients in the banking, finance, and insurance sectors.

The role in brief

As a Project Manager, you’ll lead implementation projects for both new and existing customers and play a key role in delivering a critical service. You will work closely with operations, development, product, and sales, ensuring seamless execution throughout each project.

You will report to the COO and have significant influence on our project processes and customer experience.

Why you'll enjoy working with us

• You’ll join a profitable and fast growing Nordic SaaS company

• You’ll work with technology that genuinely matters in highly regulated industries

• You’ll have the freedom to shape your role and how we deliver projects

• You’ll be part of a skilled, supportive and collaborative team

• Hybrid working -- with offices in Halden, Oslo and Sandefjord

What you'll be doing

• Leading implementation and development projects from initial scoping to final handover

• Planning, coordinating and ensuring project progress across teams and customers

• Identifying risks and securing delivery on scope, time, and quality

• Collaborating closely with development, product and sales

• Further developing Touch’s project methodology and driving continuous improvement

• Communicating project status and technical concepts clearly to stakeholders

What we’re looking for

• Higher education in IT, project management, or business operations

• Relevant experience from customer facing IT or SaaS delivery projects

• Strong technical and commercial understanding

• Comfortable working in agile environments, ideally with Jira and Confluence

• Excellent communication skills in English and a Scandinavian language

• A proactive, structured and solution oriented mindset.

What we offer

• Competitive compensation and an excellent pension scheme

• Top tier health insurance

• A supportive and highly skilled team

• Opportunities for professional development and certifications

If this sounds like the right place for you, we would love to hear from you.