Are you our new Partner Manager Loyalty?

"Our people are the heart of Norwegian.
We embrace a culture of diversity, equality and inclusion.
Embracing this culture is critical to our business success and makes us stronger together.
Our people have different knowledge, experiences, and backgrounds,
but all share a passion for our vision; to become the most loved and trusted airline in Europe".

Are you our new Partner Manager Loyalty ?

Are you passionate about building strategic partnerships and delivering mutual value through loyalty?

Join our team at Norwegian Reward and play a key role in shaping the partnerships that power our award-winning loyalty program.

As our new Partner Manager Loyalty, you will be responsible for managing and growing some of our most important strategic partnerships, including Expedia, CarTrawler, and Bank Norwegian.

Your role will focus on driving member engagement, maximizing partner performance, and ensuring alignment with our overall loyalty strategy.

Why Join Us?

Drive Impact: Shape how millions of customers experience and benefit from our loyalty partners.

Strategic Role: Own and grow critical partnerships with high commercial and member impact.

Cross-Industry Collaboration: Work with leading brands in travel, mobility, and finance.

Work Culture: Be part of a collaborative, data-driven, and customer-centric team.

What You'll Do

Partner Relationship Management
Serve as the main point of contact for key loyalty partners. Build and maintain strong, long-term relationships to ensure high partner satisfaction and shared success.

Performance and Commercial Optimization
Track and optimize partner performance. Identify opportunities to improve customer experience, drive engagement, and grow revenue through joint initiatives.

Building New Partnerships
Develop Norwegian's loyalty partnership strategy. Identify and pursue opportunities to bring new partners into Norwegian Reward. Lead early-stage discussions, evaluate strategic and commercial fit, and ensure new partners align with Norwegian's overall partner and loyalty strategy. Support the Onboarding process in collaboration with internal stakeholders.

Campaign and Project Collaboration
Scope and coordinate campaigns and projects with partners, working closely with the Campaign Specialist and Loyalty Marketing Manager to deliver results for both sides.

Partner Development and Onboarding
Support onboarding of new strategic partners and develop scalable processes for integration into Norwegian Reward and Spenn.

Contract and Commercial Terms
Support commercial discussions and contract renewals in close collaboration with legal and finance teams.

Reporting and Insights
Monitor KPIs, provide partner reporting, and share insights to inform strategic decisions. Use data to identify untapped potential and refine partner offerings.

Cross-Functional Collaboration
Work closely with teams across Loyalty, Marketing, IT, and Product to deliver seamless partner experiences and campaigns.

What You Bring

Bachelor's or master's degree in business, Marketing, or related field

3+ years of experience in partner management, key account management, or commercial roles - ideally within loyalty, travel, finance, or digital services

Strong communication and stakeholder management skills

Commercial mindset with experience negotiating terms and optimizing performance

Analytical and data-driven, with an ability to turn insights into action

Experience working cross-functionally in matrix organizations

Fluent in English and preferably a Scandinavian language

We can offer:

• Market-aligned compensation
• Possibility to travel in Europe with employee priced tickets
• Set your own footprint in a friendly working environment
• Passionately colleagues and an energetic and innovative work environment
• Opportunity to learn from skilled colleagues within both the marketing and the loyalty domains
• Employee share savings plan
• Good pension and insurance schemes

Do you have any questions?

If so, please contact:

Christer Buen

Director Loyalty

Email: christer.buen@norwegian.com

Apply today and be a part of creating our journey!

Applications are reviewed and interviews are conducted on an ongoing basis, and the position may be filled before the deadline.

So, what are you waiting for?

If you love the thought of working with us, we encourage you to click the Apply Now button to complete our online application. You will need to upload a recent copy of your resume with a cover letter and tell us why you want to join us.

Please note: We can only accept applications that have been submitted through our recruitment system. We will accept Your CV and Cover letter, in both English or in a Scandinavian Language

"We care for each other, our customers and our environment as we navigate the skies the Norwegian way" We hope to welcome you on board!