Are you passionate about ITSM, automation, and platform engineering?

Gjensidige is a leading Nordic insurance group listed on the Oslo Stock Exchange. Gjensidige has provided insurance services for more than 200 years.

We have about 3800 employees and offer insurance products in Norway, Denmark and Sweden. In Norway, we also offer pension and savings. Operating income was NOK 30 billion in 2021, while total assets were NOK 130 billion.

Join us in shaping the future of cloud operations at Gjensidige!

Do you thrive on building and maintaining scalable ServiceNow solutions that drive operational excellence? Are you motivated by supporting development squads with robust IT workflows and service management in one of Norway's leading technology environments? Then this could be your next big challenge!

Your everyday life as a ServiceNow Engineer in Squad Operations

• Platform Architecture & Solution Design - you will play a pivotal role in designing scalable and robust ServiceNow solutions that align with business goals
• Workflow Engineering & Custom Development - develop and customize ServiceNow applications using JavaScript, Glide, and UI frameworks like AngularJS and Bootstrap
• Cross-Functional Collaboration - work closely with project managers, architects, and stakeholders to deliver end-to-end ServiceNow implementations
• Governance, Security & Compliance - ensure that all ServiceNow configurations and customizations adhere to security best practices and compliance standards
• Mentorship & Knowledge Sharing - act as a subject matter expert within your squad and across the organization
• Continuous Improvement & Innovation - drive digital transformation by identifying opportunities to optimize existing processes and introduce new capabilities

Why become part of Gjensidige and Squad Operations?

You will be involved in further developing operational platform and processes that supports Gjensidige's digital services.

You will be a key person in a high-performing, multidisciplinary squad and tribe that puts technology and developer experience first.

You will have the opportunity to shape how developers work in the cloud in a role where you will have both influence and implementation power.

We are looking for you who have:

• Solid experience in ServiceNow platform engineering
• Hands-on expertise in designing, configuring, and implementing ServiceNow solutions
• A deep understanding of ITIL processes
• Experience working across functional teams
• Strong scripting and development skills
• Excellent communication and stakeholder management abilities
• A passion for digital transformation, automation, and continuous improvement

By becoming part of Gjensidige, you get:

We guarantee an employer who cares about their employees and facilitates good personal and professional development. We make sure that you can develop within the role you already have but also build your career by moving across the organization.

We are located in beautiful office premises in central Oslo. Here you will find training opportunities in your own gym and gymnasium, in addition to corporate sports teams with, for example, a climbing group, hiking group and football, cultural activities and other social groups.

We also give you the opportunity to work partly from home-office by appointment. We believe in flexibility in everyday work, which we facilitate through good interaction and work tools.

You will also get several benefits, such as a particularly good pension scheme, insurance schemes with treatment insurance, staff discounts, company cabins at home and abroad, share savings scheme.

About Gjensidige

Gjensidige has a clear ambition to deliver the best digital customer experiences. Our technology organization includes over 350 dedicated professionals working with modern tools and practices. Since starting our cloud journey in 2020, we've made significant investments in automation, platform engineering, and operational excellence.

We've built a modern, secure, and scalable cloud environment in Azure that today supports over 500 applications in production. Our product teams have full ownership of development and operations, supported by a strong cloud operations function that ensures platform reliability, performance, and compliance.

As we continue to mature our cloud capabilities, cloud operations and vendor coordination are becoming increasingly important. We collaborate closely with cloud providers and service partners to ensure high availability, cost efficiency, and continuous improvement across our cloud services.

Together, we're building a cloud operating model that balances speed, control, and reliability---supporting Gjensidige's long-term ambition of delivering seamless, secure, and scalable digital services.

Are you ready to shape the future of cloud operations at Gjensidige?

At Gjensidige, we want to reflect the breadth of diversity in society. The tasks are varied, often long-term and not least socially important. The nicest thing we have is the community, and who you are is important to us. With us, everyone is given equal space, and our diversity enriches both ourselves and our customers. By being yourself, and having the opportunity to develop your full potential, you can make far better use of your abilities.

Look ahead. Create value. Join us.

We conduct background checks before employment. To apply for the position, answer a few questions and upload your CV.

If you have any questions about the position, please contact:

Rida Aatif, (+47)97692834, rida.aatif@gjensidige.no

Application deadline: 7th August 2025