Activity and rental center employee: bookings, sales, equipment rentals, winter season

We look for people interested in full-time or part-time work (a few times a week within flexible time frames or just for the weekends) with start 29th of November and end 7th of April.

About work

Work at Tromsø Outdoor activity and rental centre includes multiple various work tasks related to direct work with the customers, taking care of the equipment, bookings of activities, sales, tourist information, and maintenance of the site.

Main operations are focused on renting equipment out, advising our guests on local destinations for their activities, instructing guests on how to use the equipment and where to go to make the best of their holidays, sale of activities and merchandise in our shop, opening and closing the site if needed, processing and preparing reservations, keeping order and cleaning (inside and outside of the shop, workshop, and office areas) and ski/ splitboard and other equipment maintenance and service.

We look for people who have a passion for outdoor activities and work with people in the first place. We work in a team and need people with various skills - from great knowledge of ski touring and splitboarding gear to social personalities happy to answer our visitors questions for a few hours every day. We look both for people who spend each evening outdoors and can always say how the conditions in the mountains are right now to people who like to work inside and are not necessarily active. However if you never worked in tourism and have no knowledge of winter activities, equipment, or Norway, this will not work for you. We have a lot of focus on service quality, so all our employees need to enjoy working with people and have good communication skills, be ready to improvise and find solutions to troubles.

Position Requirements:

• Relevant work experience is necessary, candidates must prove prior experience in relevant work in tourism, administration, receptions, tourist information, as a guide, tour agent, shop or similar.
• work at an equipment rental centre or ski/splitboard workshop will be a great advantage but is not necessary.
• Interest and personal experience in outdoor activities are advantages.
• Teamwork, organization and control skills, attachment to the details, and good memory are essential for this work.
• We will prioritize candidates with good knowledge of the Tromsø area, winter equipment, outdoor activities and local experience, but if you are keen to educate yourself prior to work start we are looking forward to receiving your application.
• Good English is written and spoken proficiency is necessary. Norwegian, German, French, or Spanish will be an advantage but is not required.
• Enjoying and used to working in a flexible international environment.
• Creative and solution-oriented, positive attitude to work, colleagues, and customers.

We provide extensive training but cannot teach you "everything" so tell us what your strong points are, why you think you will fit our team and what would you like to work with the most at Tromsø Outdoor activity and rental centre.

We are interested to know your knowledge/experience in cross-country skiing, snowshoeing, ski touring, sales, sports equipment, customer service and other relevant experience.

Working Scheme

For the full time position: variable shifts between 8:00 and 19:00, between 3 and 10 hours daily, usually ca 7.5 hours daily. Occasionally work at other times (for private late or early delivery of equipment).

For the part-time position: we need the most help in the morning between 9am and 11am, afternoon from 3pm to 6 pm and during weekends.

We have good experience in making it easy to combine work with us with studies or other part-time work, especially for students who look for weekend work.

Tromsø Outdoor AS has other open positions for the coming winter, we look for

• german speaking outdoor activity guide (xc ski and snowshoe activities)
• ski mechanic or ski and bike mechanic for our workshop

If you think your skills, experience, and interests match work on various positions we have open, do not miss to mention that in your covering letter and let us know what work you are the most interested in.

Applications from candidates not meeting the position requirements listed above will not be answered and will not be considered in the recruitment process.