Are you our new Performance Excellence Manager

"Our people are the heart of Norwegian.
We embrace a culture of diversity, equality and inclusion.
Embracing this culture is critical to our business success and makes us stronger together. Our people have different knowledge, experiences, and backgrounds,
but all share a passion for our vision; to become the most loved and trusted airline in Europe".

Are you our new Performance Excellence Manager?

If you like to explore complex problems and are looking for a challenge, this role is perfect for you! We're a small team with big ambitions!

Performance Excellence - is a group of five passionate people helping Norwegian work smarter and better every day. As part of Business Performance, the Performance Excellence team works closely with the organization to deliver on our strategy by removing waste, streamlining processes, and finding better ways forward based on data and insight. We are turning continuous improvement into a competitive advantage.

Reporting to the VP Performance Excellence, you will be responsible for:

• Leading large scale cross-departmental improvement initiatives utilising Lean, Six Sigma, and other methodologies to enhance processes, eliminate waste and increase customer satisfaction across all areas of the organisation
• Analysing complex data sources to identify inefficiencies, develop solutions, and monitor the effectiveness of implemented changes
• Supporting departments and cross-functional teams to map processes and value streams, (re)design workflows, and implementing standardised procedures using best practices according to Lean methodology
• Securing adherence to regulatory standards through collaboration with internal and external stakeholders, including safety and compliance teams.
• Developing KPIs together with department and managers and collaborating with Business Performance to measure performance and ensure alignment with budgetary goals and other targets
• Preparing documentation and reporting to present to Leadership Teams (incl. Executive Management) to update on progress, secure alignment and buy-in of key stakeholders
• Executing training and design supporting frameworks to foster a culture of continuous improvement and positively influence the implementation of practices that will drive Performance Excellence

How would your day look like?

• You will explore complex problems together with the business to reach the solutions to be implemented
• You will collaborate with the business both at a holistic level to gather required information and secondly perform quantitative and qualitative analysis that will inform data driven decisions
• You will assess all areas of a business or value stream to identify improvements

Why join us?

• You will have the possibility to travel in Europe with employee priced tickets
• We have good pensions and insurance schemes
• You will have flexibility to combine working from our various locations in Europe and from home
• We have a competitive salary

You are our ideal candidate if you have:

• Relevant MSc in Business, Aviation, Logistics or other complex topics or comparable work experience
• Minimum 4 years full-time relevant work experience in business consultancy, change management, project management with preferably focus on Lean principles
• Proficient in Lean, Six Sigma, and other continuous improvement methodologies - Lean Green or Black Belt certification highly regarded
• Proven experience in process optimisation, project management, and change management is essential
• Proficient analytical and change management skills with a desire to challenge the status quo
• Strong presentation and stakeholder management skills - experience presenting to and influencing key stakeholders at an Executive Management level highly regarded

If you feel like you are not ticking all the boxes above, no worries - Still apply.

Do you have any questions?

If so, please contact:

Torstein Hiorth Soland

VP Performance Excellence

Email: Torstein.soland@norwegian.com

So, what are you waiting for?

If you love the thought of working with us, we encourage you to click the Apply Now button to complete our online application. You will need to upload a recent copy of your resume with a cover letter and tell us why you want to join us.