Cluster Meeting \& Events Consultant - Trondheim

Success doesn’t just happen, it’s planned!
Do you enjoy enabling and building relationships? Then why not come and join us at the Radisson Hotel Group to Make Every Moment Matter!

Our Meeting & Events Team are inspired to succeed, they are competitive and ambitious to achieve results. They are sophisticated hosts and proactively anticipate guests’ needs by being in the right place at the right time and delivering first class stunning events of all sizes and where we strive to deliver a hospitality experience that goes above and beyond - creating memorable moments for our guests.

As Cluster Meeting & Events Consultant , you will join a team that is passionate about delivering exceptional service where we believe that anything is possible, whilst having fun in all that we do!

Interested? Then why not say Yes I Can! as we are looking for passionate people just like you!

Key Responsibilities of the Cluster Meeting & Events Consultant:

• Supports the smooth running of the meeting & events department, where all aspects of the client and guest experience are delivered to the highest levels
• Works as part of a team that maximizes guest satisfaction and comfort, delivering a positive and timely response to guest enquiries and problem resolution
• Responding to enquiries by email and phone, sending offers, follow up and converting the business
• Takes responsibility for the duties and tasks assigned to the role, ensuring that all work is carried out in a timely and professional manner
• Delivers on departmental plans and objectives, where hotel initiatives & targets are achieved
• Collaborates with their immediate report, ensuring that costs and inventory are controlled, that productivity and performance levels are attained
• Builds and maintains effective working relationships whilst promoting the company culture and values.
• Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow-up as required

Requirements of the Cluster Meeting & Events Specialist:

• Experience in meeting & events beneficial but not essential
• Hands-on approach with a can-do work style
• Commitment to delivering exceptional guest service with a passion for the hospitality industry
• Ability to find creative solutions taking ownership for duties and tasks assigned
• Personal integrity, with the ability to work in an environment that demands excellence
• Experience of working with IT systems on various platforms
• Strong communication skills

**What We Offer:**We aim to be as good a place to work as we are to stay. That is why we offer a competitive compensation and benefits package, which includes:

• Becoming a part of the #3 Best Employer in the Travel & Leisure industry globally, ranked by Forbes in 2023
• Special rates for our team members, and friends and families while travelling and staying in our hotels
• We take our “We grow talent, talent grows us” culture belief to heart. With us you will benefit from a wide range of development offers supporting your learning & growth right from your onboarding. This includes an individual development plan and unlimited access to more than +20K learning modules & programs through Radisson Academy
• Participate and live Responsible Business every day together with our team members in the hotel and in the local communities where we work on creating shared value, better futures and a better planet for all
• A workplace covered by collective agreement
• Special prices for employees at our own restaurants
• An international workplace with colleagues and guests from all over the world
• Employee canteen with homemade food
• On the job training with experienced colleague as well as full Onboarding digital training
• Social events

We look forward to welcome you to our World of Moment Makers!