Job Title: Service & Booking Coordinator

Location: Tobiasbrygga, Henningsvær
Employment Type: Full-time / Part-time

About Us

Tobiasbrygga is a charming and historic accommodation and experience provider located in the heart of Henningsvær. We offer unique stays and memorable experiences in one of Norway's most beautiful coastal destinations. As we continue to grow, we are looking for a highly organized and customer-focused Service & Booking Coordinator to join our team.

Job Overview

As a Service & Booking Coordinator, you will be responsible for managing reservations, coordinating guest services, and ensuring seamless communication between guests and our team. Your role will be pivotal in maintaining customer satisfaction and optimizing operational efficiency.

Key Responsibilities

• Handle customer inquiries and booking requests via phone, email, and online platforms.

• Manage reservations and coordinate check-ins and check-outs.

• Communicate with housekeeping and maintenance teams to ensure smooth operations.

• Provide guests with information about Tobiasbrygga and local attractions.

• Maintain accurate records of bookings, customer interactions, and service details.

• Ensure excellent customer service and resolve any booking or service-related issues.

• Assist with administrative tasks related to daily operations as needed.

Qualifications & Skills

• Previous experience in hospitality, customer service, or administrative roles.

• Strong organizational and time-management skills.

• Excellent communication skills, both verbal and written, in Norwegian and English.

• Ability to multitask and work in a fast-paced environment.

• Proficiency in booking systems and Microsoft Office Suite.

• A proactive and problem-solving mindset.

• Knowledge of Henningsvær and the Lofoten region is a plus.

What We Offer

• A dynamic and friendly work environment in a stunning coastal setting.

• Competitive salary and benefits package.

• Opportunities for professional growth and development.

• The chance to be part of a passionate team dedicated to providing unforgettable guest experiences.

How to Apply

If you are a detail-oriented professional with a passion for hospitality and customer service, we would love to hear from you! Please submit your resume and a cover letter to [Contact Email] with the subject line "Service & Booking Coordinator Application."

Join us at Tobiasbrygga and be part of a team that delivers unique and authentic experiences in beautiful Henningsvær!