Interested in the ocean, people and data? Join Sensor Globe!

Why this role exists

Sensor Globe is redefining how the aquaculture industry understands fish handling. Our award-winning sensor technology gives farmers real-time visibility during the most critical and stressful moments in production crowding, transfers, and treatments, turning guesswork into data-driven action.

We’re growing fast. Our sensors are already trusted by some of the largest farming companies in Norway and the demand for hands-on, customer-facing support has never been greater. We need someone who can bridge the gap between the farm and our platform, someone who is just as comfortable standing on a barge in a fjord as they are building a report that drives better decision-making. This is where you come in.

Your mission

As our Customer Success Lead you will work in field and with insights. You’ll be the connective tissue between our technology and the people who use it every day.

You won’t just support customers; you’ll champion them.

• Be the face of Sensor Globe on-site: Travel along the Norwegian coast to deploy sensors, run training sessions, and onboard new farming teams. You’ll know these farms by name.

• Turn field experience into product insight: Bring the voice of the farmer back to our product team. What’s working? What’s missing? What should we build next?

• Own the customer relationship: From first contact to renewal, build trust and proactively solve problems before they escalate. Your customers should feel like they have an unfair advantage.

• Make data meaningful: Help customers interpret sensor data, build reports, and translate numbers into operational decisions that improve fish welfare and reduce mortality.

• Build the playbook: We’re scaling fast. You’ll help define how customer success works at Sensor Globe. The processes, the tools, the culture.

Who you are

We hire for energy and curiosity above all. If you have the drive, we’ll help you build the rest. Here’s what sets the ideal candidate apart.

The essentials:

• Energetic, self-driven, and eager to learn

• Background in aquaculture (studies, internships, or hands-on work)

• Comfortable on the water; you’ve worked on or around farms

• Strong communicator who builds trust fast

• Fluent in Norwegian and English

• Driver’s licence and willingness to travel the coast

• Comfortable working with data and reporting tools

The bonus points:

• Experience with sensor technology or precision farming tools

• Familiarity with data platforms, dashboards, or analytics

• Experience building customer success processes from scratch

• Based in Bergen or the western coast

Why Sensor Globe?

• **Work that matters:**Every deployment directly improves fish welfare and helps farmers make better decisions. This isn’t abstract; you’ll see the impact.

• **Shape the journey:**We’re early stage with serious traction. Your fingerprints will be on how we grow customer success as a function.

• **Adventure built in:**Your office is the Norwegian coastline. Fjords, farms, and fresh air are part of the job description.

• **Fair pay, real growth:**Competitive salary with performance-based rewards. We invest in people who invest in us.

• **A team that has your back:**Tight-knit, direct, and supportive. No ego, no politics. Just people who care about doing great work.

• Tacos when we meet: Some companies have ping-pong tables. We have tacos.

How to apply

Please send us your short cover letter and CV to team@sensorglobe.no, preferably in english for our full team to get to know you. We review applications on an ongoing basis.