We are looking for two Customer Support Specialists, Arendal
Gard
Arendal, Norway, 4836 Arendal
Om jobben
Type ansettelse
Fast, heltid 100%
Arbeidsspråk
Engelsk
Antall stillinger
2
Søk på jobben
Søk senest fredag 15. august
We are looking for two highly motivated, organized and service-minded persons to join the Customer Support team in Arendal; one will work within P&I Underwriting and one within Claims.
The members of the teams deliver high quality support to our Underwriters and Claims handles as part of Gard's marine insurance activities worldwide.
For the position within P&I Underwriting, your primary focus will be:- Onboarding customers
- Entering and maintaining client and broker information
- Entering and maintaining policy and premium data
- Producing and distributing insurance and invoice documentation to customers
- Conducting KYC/sanction checks
- Supporting Underwriting with various administrative tasks
- Responding to customer queries
- Processing and handling high-efficiency claims
- Managing claims payments and related transactions
- Responding to customer queries
- Maintaining a continuous focus on improving our services and practices
- Performing other claims-related tasks
- Bachelor’s degree in business administration or similar and/or relevant experience
- Accounting knowledge (for the position within Claims)
- A structured approach to work, with strong attention to details
- Can work under pressure, is proactive and self-driven
- Is ICT literate and quick to learn systems and procedures
- Keen to build cross-functional competence and highly motivated to learn as well as share knowledge
- Self-motivated and a team player with an improvement mindset
- Has strong communication skills and cultural awareness
A good command of spoken and written English is required
We perform background checks on all relevant candidates through our partner EY
Om bedriften
For more than 100 years Gard, one of the world’s leading marine insurers, has been helping the marine industries to protect their assets and safeguard their income. Having expanded from our origins in southern Norway to a network of 13 offices across the globe, we have witnessed the impact the sea can have and have learnt a thing or two.
Despite our breadth and depth of experience and expertise, we try to learn something new every day to prepare our Members and clients for their next journey, and to find and deliver the right solutions. So, whenever the unexpected arises it is good to know that someone is ready, willing and able to assist; someone with expertise that has been refined for over a century.
It is not just what we do, but how we do it that delivers the best value in the market -- matching our expertise with an unrivalled commitment to what we do. We will turn every stone to find a solution and see it carried through.
Such ability and dedication is rare, so we take great care in choosing, training and supporting our employees. The way we see it, our people are the difference between good and great.”
Sektor
Privat
Nettsted
Del annonsen
Annonsedata
Rapporter annonse- Stillingsnummer
6f8de5e8-433a-4879-b06a-06aedbbf41c6
- Hentet fra
FINN
- Referanse
418761888