Digital Product Designer

An excellent opportunity for an experienced designer who loves turning complex systems into simple, human experiences and wants to help shape the future of video collaboration. Sound like you?

About the role

At Neat, we design video collaboration devices and experiences used in meeting rooms all over the world.

Our products run Zoom, Microsoft Teams, and Google Meet - but what we really design is how people, rooms, devices and software work together: reliably, intuitively, and at scale - bringing a human touch to highly technical systems.

We’re looking for a Digital Product Designer with strong conceptual thinking and excellent execution. This role goes far beyond UI design. You’ll work across hardware, embedded software, cloud services, and multi-device room experiences - shaping how Neat products are set up, managed, and used from first power-on to everyday operation.

This is a role for designers who enjoy complexity, constraints, and systems thinking - and who know how to turn that into simple, intuitive experiences.

What you will do

Design end-to-end experiences across:

• Device setup and administration (on-device and cloud)

• Embedded user interfaces

• Cloud-based management tools (Neat Pulse)

• Multi-device interactions within meeting rooms

Drive discovery and concept development:

• Frame problems clearly

• Gather insights from users, customers, and internal teams

• Translate technical and business constraints into strong design directions

• Make decisions that balance user needs, feasibility, and product goals

Make ideas real:

• Sketch, prototype, and define interaction flows

• Work through edge cases, states, and transitions

• Deliver design specs that developers can build from

Collaborate closely with:

• Engineers (software, audio/video, embedded, cloud, frontend)

• Product managers and tech leads

• Industrial and visual designers

• Occasionally go-to-market teams - but always anchored in product, not brand/UI

Help ensure Neat products feel:

• Coherent across devices

• Simple despite technical complexity

• Thoughtful at both a system and a detail level

  You are likely a good fit if you:

• Have formal education in interaction design, product design, or a related field

• Have a solid grounding in human--computer interaction and interaction design principles

• Are curious, bright, and able to approach problems from unexpected angles, while demonstrating strong conceptual thinking, not just UI execution

• Have experience designing complex products or systems - not just marketing sites or apps

• Enjoy working within technical constraints and understanding how things work

• Think holistically across devices, environments, states, and time

• Have a genuine interest in how things work and see limitations not as blockers, but as creative constraints

• Stay up to speed on new tools and trends, including how AI can enhance the design process

Experience with hardware--software products, embedded systems, SaaS platforms, or IT/admin tools is a plus.

What you’ll get

• The opportunity to design products used by thousands of teams globally

• Real influence over how hardware and software come together

• A design-driven environment with strong cross-disciplinary collaboration

• The rare chance to work deeply with rooms, devices, and cloud services as one system

  In your application, please include:

• CV

• A short note explaining why this role interests you

• A portfolio with case studies showing your thinking from problem to solution (we care more about how you think than how shiny things look).

The future belongs to those who design what’s next.

We look forward to hearing from you.