Marketing Automation \& CRM Technical Specialist

DN Media Group is home to leading business publications with a global reach. Our mission is to deliver independent, high-quality journalism and market insight that helps leaders make better decisions. Our subscription business is scaling rapidly, supported by a modern commercial engine and collaborative product, data, tech, and editorial teams.

Your strategic role:
DN Media Group is transforming how we build long-term relationships with subscribers across brands and markets. As our subscription business grows, marketing automation and CRM are becoming increasingly important.

We are now looking for a Marketing Automation & CRM Tech Specialist to support the technical setup, quality and development of our platforms. You will work hands-on with marketing automation and CRM configuration, data flows, triggers, integrations, QA and documentation.

This is a role for someone who is structured, technically curious and motivated by making platforms, data and customer journeys work better at scale.

Your day-to-day:

• Support the operation, configuration and development of our Marketing Automation and CRM platforms

• Configure triggers, integrations, data flows, templates and journey logic across MA, CRM, subscription and other relevant systems

• Contribute to reusable components, documentation, standards and best practices across teams

• Support QA, governance and troubleshooting for lifecycle journeys and integrations

• Collaborate with Data, Tech and Product teams on data sources, events and personalization capabilities

• Ensure compliant customer data handling, including GDPR, consent management and data minimization

Your background:

• 2--4+ years of hands-on experience with Marketing Automation, CRM, lifecycle operations or technical campaign setup

• Experience with MA/CRM platforms such as Braze, HubSpot, Salesforce Marketing Cloud or similar

Good understanding of data structures, events, triggers, APIs or integrations relevant to MA and CRM platforms

Experience with trigger-based and multichannel customer journeys is beneficial

Practical understanding of data quality, consent handling and privacy-compliant data usage

Experience working with developers, data engineers, analysts or IT teams is an advantage

Familiarity with subscription or digital product environments is beneficial

You are likely to succeed if you are

• Structured, detail-oriented and comfortable working hands-on in platforms
• Technically curious, proactive and motivated by solving problems
• A strong collaborator across technical and business teams
• Focused on quality, efficiency and continuous improvement

We will consider applications even if you do not meet every single one of the above requirements, so do not be put off if you don’t match them perfectly!

We are an equal opportunities employer who wants to attract qualified applicants regardless to gender, religion, race, national or ethnic origin, cultural background, social group, disability, sexual orientation, gender identity, marital status, age or political opinion. Diversity is fundamental to our culture and we invite you to be part of this diversity!

DN Media Group, owner of Norwegian financial daily Dagens Naeringsliv and a portfolio of other specialist titles with a global reach. We pride ourselves on high standards of independent journalism and have an ambitious growth strategy. But don't take our word for it, take a look around our career pages and website to find out more about DN Media Group, its publications, and the team.

And for what is on offer for you as a new colleague take a look at the People & Culture department at career pages.

Please note that as part of our recruitment process we conduct ID-checks and right to work checks, and when necessary, a full background check. Candidates will be informed by HR before any background checks are initiated.