Roboxi is looking for Field Service Engineer

Join the Roboxi team!

We are a robotics company in Stavanger/Sandnes looking for new talents. Together we make an autonomous robot that’s revolutionizing airport operations.

Currently, we are a team of fifteen, but we plan to expand rapidly. Joining us now means you'll have the opportunity to shape our growth and advance your career.

About the Role

Roboxi is seeking a skilled and motivated Field Service Engineer to join our team. In this role, you will be responsible for providing on-site technical support, installation, maintenance, and troubleshooting services for our autonomous airport inspection robot.

This role requires a highly skilled, independent, and customer-focused individual with a strong technical background and excellent problem-solving abilities. The ideal candidate will be a proactive communicator, able to build strong relationships with clients, and committed to delivering exceptional service.

Key Responsibilities

• Install, test, commission, and maintain equipment at airports primarily in Europe, but also on other continents.

• Diagnose and repair mechanical, electrical, and software issues.

• Provide technical support and training to customers on product usage and troubleshooting.

• Document service reports, work performed, and parts used accurately.

• Collaborate with engineering and product teams to report product issues and improvements.

• Maintain up-to-date knowledge of product functionality, software updates, and industry trends.

Requirements

• Background within Automation, Electrical Engineering, Mechanical Engineering, or a related field. Relevant experience may compensate for lack of education.

• Proven experience as a field service engineer, technician, or similar role.

• Strong problem-solving skills and technical aptitude.

• Excellent communication and customer service skills.

• Proficient with diagnostic tools, schematics, and service manuals.

• Ability to work independently with minimal supervision.

• Valid driver’s license and willingness to travel extensively.

• Clean criminal record.

Preferred Qualifications

• Experience with remote diagnostics and support tools

• Familiarity with PLCs, control systems, and software configuration.

• Familiarity with automation or aviation industry

• Multilingual abilities