Join Onitio as an OT Technician

Onitio is seeking a reliable and service?minded OT Technician

Onitio works with a range of partners where we have taken over all or parts of their internal IT support. We are now looking for a resource to step into a role as internal IT support at one of our customer locations in Rudshøgda.

Responsibilities

• Operate, maintain, and troubleshoot IT infrastructure, applications, and technical solutions (hardware/software).
• Perform routine system checks, monitoring, and preventive maintenance.
• Take ownership of incidents and requests from start to finish, acting as a single point of contact.
• Handle complex incidents and problems (Incident/Problem/Change) at third?line support level.
• Ensure effective communication between relevant departments, operations, end users, and external vendors to resolve cases.
• Manage IT assets and configuration items in ServiceNow (creation, modification, and updates).
• Contribute to upgrades, migrations, rollouts, and projects aimed at continuous improvement.
• Act as a technical point of contact and trusted advisor for internal teams, customers, and vendors.
• Participate in the design, implementation, and optimization of IT services and infrastructure.

Qualifications

• Experience with IT/OT infrastructure, server operations, application management, or similar technical environments.
• Strong troubleshooting skills in hardware and software, preferably with experience in root cause analysis.
• Familiarity with complex IT environments, data centers, cloud, or hybrid platforms is an advantage.
• Experience with IT Service Management processes (Incident/Problem/Change/Knowledge).
• Ability to work both onsite and remotely, and comfortable with travel and on?call arrangements when needed.
• Experience from enterprise environments, security?focused organizations, or other operations?intensive environments is an advantage.
• Some knowledge of PLC, SCADA, and HMI.
• Willingness to develop expertise, experience, and solutions related to production and shop?floor environments.

Personal qualities

• Strong communication skills and the ability to collaborate across disciplines.
• Solution?oriented, structured, and self?driven.
• Service?minded and confident when interacting with different types of users.
• Willing to share knowledge and contribute to continuous improvement.

We offer

• Competitive terms and conditions
• An active and varied workday
• Professional systems for time registration
• Diverse and challenging tasks with development opportunities in a Nordic group

Contact information

Do you have questions about the role? Contact Paul Brighton , phone: +47 918 98 150.