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Destination Manager – Tromsø Season Lead

Arbeidsgiver

Wandering Owl As

Sted

Strandvegen 89, 9006 Tromsø

Om jobben

Destination Manager – Lead and own our Tromsø season. Drive daily operations, motivate the team, manage budgets and KPIs, and ensure exceptional guest experiences. A hands-on, entrepreneurial leader who masters systems, solves problems fast, and takes full accountability for results.

Stillingstittel
Driftsansvarlig (reiseliv)
Oppstart
1. august 2026
Type ansettelse
Fast, heltid 100%
Arbeidstid
Dagtid og kveld, alle dager
Arbeidsspråk
Engelsk
Antall stillinger
1
Arbeidssted
Hjemmekontor ikke mulig

Søk på jobben

Søk senest torsdag 30. april

Send søknad til

jobs@wanderingowl.com

Hva vi ser etter

About You

  • Education in business, leadership, tourism or related. If applying from outside EU/EEA it must be a minimum 4-year education at university level.
  • Proven experience in operations, hospitality, tourism, or a related leadership role.
  • Strong decision-making skills, with a bias toward action and problem resolution.
  • Natural leader who motivates and inspires others.
  • Has a complimentary and supporting leadership style to the existing leadership team within the organisation. There is no space and Wandering Owl for any undermining behaviours.
  • Entrepreneurial spirit---able to think like an owner, not an employee.
  • Able to execute the boards vision and stay the course
  • Accountable and takes responsibility when mistakes are made.
  • Knows themselves well enough to ask for support, help and guidance before an issue escalates.
  • Comfortable with long hours, weekend work, and hands-on problem-solving.
  • Excellent communication and organizational skills.
  • Resilient, adaptable, and able to perform under pressure.
  • Education in management, business administration or similar fields.

    • Arbeidsoppgaver

    About the Role

    The Destination Manager is the driving force behind the success of our Tromsø season. This role demands a results-oriented, independent leader who thrives in a fast-paced, guest-focused environment.

    We are satisfied with our existing operations, policies, and procedures---so the focus of the first year is on mastering the current systems and ensuring consistent execution. This means fully understanding how we operate today, taking ownership of the processes, and leading the team to deliver at the highest standard.

    This is not a simple pen pushing desk job---it's about motivating the team to reach sales targets, having good oversight for cost management, solving problems on the ground around operations, and motivating the team to deliver exceptional guest experiences. The Destination Manager leads with an entrepreneurial mindset, making quick decisions, finding efficiencies, and taking full responsibility for outcomes.

    The position has opportunities for remote work between April and June as well as the possibility of a reduce percentage of work during the summer, if this interests the candidate.

    Key Responsibilities
  • Staying The Course: Ensuring all operations are aligned with the Destination Strategy.
  • Operational Leadership: Oversee day-to-day destination operations, ensuring seamless delivery of tours and guest services.
  • Master Current Systems: Learn and apply existing operations, policies, and procedures with precision during the first year.
  • Team Management: Lead, coach, and support seasonal staff and guides, fostering a culture of accountability and collaboration.
  • Problem-Solving: Anticipate issues before they escalate; resolve challenges quickly and effectively on the spot.
  • Guest Experience: Guarantee that service quality exceeds expectations and maintains our brand reputation.
  • Financial & Performance Accountability: Take ownership of seasonal success, including budgeting, KPIs, and increasing profitability.
  • Hands-On Execution: Step in where needed---this is a role that requires rolling up your sleeves and ensuring the tours depart.
  • High Season Operations: Ensure peak season operations run smoothly; presence during the peak season is essential.

    • Vi tilbyr

    What We Offer

    • Competitive base salary scaled to your education, experience and other skills.

    • Possibility of accommodation.

  • A leadership role with high levels of independence and responsibility.
  • A clear first-year focus on mastering proven operations, with future opportunities for innovation.
  • A dynamic, guest-focused work environment where no two days are the same.
  • Possibility of Skilled Work Permit sponsorship for the right person.
  • Online Norwegian language courses.

    • Kontaktperson for stillingen

    Jenna

    Daglig leder

    48460081

    jobs@wanderingowl.com

    Om bedriften

    Founded in Tromsø, Wandering Owl was built by guides who believed Arctic experiences---and Arctic workplaces---could be better. What started around a kitchen table has grown into a values-driven tour company known for high standards, strong culture, and unforgettable guest experiences.

    We operate in a fast-paced, seasonal environment where ownership matters. We care deeply about quality, accountability, and doing things properly---not just quickly. As an employer, we combine clear expectations with trust and independence. We hire adults, not spectators. If you take responsibility, ask for support when needed, and care about your impact, you'll thrive here.

    We believe in developing leaders from within, creating real opportunities for growth, and building a team that supports one another through intense seasons. It's demanding work---but meaningful, collaborative, and driven by pride in what we deliver.

    Sektor

    Privat

    Del annonsen

    Annonsedata

    Rapporter annonse
    Stillingsnummer

    4065fc75-1824-4bee-be7b-ee20eeecd955

    Sist endret

    24. februar 2026

    Hentet fra

    Stillingsregistrering

    Referanse

    4065fc75-1824-4bee-be7b-ee20eeecd955

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