Join one of Norway's leading companies in the cruise ship industry as a dispatcher.

Hva vi ser etter

Are you an organized and detail-oriented professional who thrives in a fast-paced environment? Then this might be the job for you.

We are looking for positive, empathetic, trustworthy leaders, who can work in afast-paced environment to join our Dispatch team for the 2025 tourist season.

• A valid driver's licence

• Have a guiding background or guide certification

The recruitment process is geared at evaluating all of the above. If you are interested, but do not yet meet all the requirements, we still encourage you to apply.

Arbeidsoppgaver

The Dispatch Team represents ECS on the pier by coordinating and implementing the daily tour schedule to ensure smooth and safe operations. Dispatchers are trusted to proactively plan, solve problems, and offer timely updates to all involved parties. Dispatchers are expected to maintain professionalism during hectic dispatch operations while ensuring all tours are completed satisfactorily and with attention to detail. Above all, dispatchers are team-oriented, supportive, and empathetic, striving to provide outstanding service to visiting guests.

Key responsibilities of a dispatcher include:

Dispatchers work outdoors in all weather conditions, and NGS will provide the appropriate gear to ensure comfort and safety. Bergen's peak cruise season runs from May to the end of September. Dispatchers are offered temporary seasonal employment contracts and are paid on an hourly basis.

Dispatchers work with a high degree of autonomy and are trusted to make decisions and provide professional service under pressure. As a result, working as a dispatcher offers a valuable opportunity to further develop key professional skills such as time management, teamwork, decision-making, planning, and leadership, among others. Additionally, you will collaborate closely with guides, dispatch colleagues, drivers, suppliers, and ship staff, creating an excellent platform to expand your professional network.

Dispatching is ideal for individuals looking to grow professionally in areas such as communication, logistics, people management, and leadership.

Bergen is the second largest city in Norway and the most visited too. Each year more than 3.5 million tourists visit the city to enjoy its history, cultural heritage, and natural wonders. Furthermore, the Bergen's port is one of the busiest in Norway, and about 600,000 people visit the city by cruise ship each year.

Vi tilbyr

Start your application process now by submitting your interest and answering a few questions: norwegianguideservice.no/dispatch