IT Operations Technician

We’re strengthening our IT team and are looking for a motivated IT Operations Technician to join our office in Asker.

In this onshore role, you will help ensure stable, secure, and efficient IT operations with a dual focus: delivering excellent end-user support while contributing to the reliable operation of IT systems supporting offshore environments.

If you enjoy hands-on troubleshooting, value great user experience, and thrive in a dynamic setting where no two days are the same, this is an excellent opportunity to make a real impact across both onshore and offshore operations.

About the role

As an IT Operations Technician, you will join a skilled and service-oriented IT team responsible for stable, secure, and efficient IT operations.

You will combine hands-on end-user support with operational responsibility for IT systems supporting our offshore activities.

Working closely with colleagues, vendors, and offshore teams, you will contribute to system maintenance, infrastructure improvements, and reliable IT delivery across locations. The role also includes support for vessel IT mobilization, with occasional travel when required.

Key responsibilities

End User Support

• Provide 1st and 2nd line technical support to users (on-site and remote)
• Troubleshoot hardware, software, and connectivity issues
• Manage user accounts, devices, and access rights (e.g., Active Directory / Entra ID)
• Support workplace services including laptops, mobile devices, printers, collaboration tools, and enterprise applications
• Handle incidents, service requests, and problem resolution according to established processes
• Deliver clear communication and ensure an excellent user experience

Offshore IT Operations

• Support and monitor IT systems and infrastructure used in offshore operations
• Assist with deployment of new offshore infrastructure
• Ensure availability and reliability of networks, servers, and critical applications
• Perform system maintenance, patching, and operational tasks
• Support backup, recovery, and basic cybersecurity routines
• Collaborate with offshore personnel, vendors, and internal IT teams
• Participate in incident response and root cause analysis
• Maintain documentation, procedures, and operational guidelines

Qualifications and experience

• Technical education in IT, electronics, or a related field
• University degree in ICT or similar (preferred)
• 3--5 years of relevant experience within IT operations, infrastructure support, or field-based technical work
• Experience with user administration and identity management (e.g., Active Directory / Entra ID)
• Solid understanding of Windows environments, hardware, networks, and standard workplace technologies
• Fluent in Norwegian or Swedish, and English

Who you are

You are structured, service-minded, and comfortable working independently. You take ownership of issues and enjoy solving problems in a practical and efficient way.

You are curious about technology and motivated by contributing to stable and secure operations.

**Interested in joining our team?**We’d love to hear from you.