Customer service assistants to our Visitor Center

Seasonal Job in spectacular western Norway Are you looking for a seasonal job that gives you a combination of valuable experience and growth opportunities as well as direct access to spectacular nature and the chance to meet great people from all around the world? Norway’s best AS is hiring for several positions as Customer service assistants to our Front desk,  booking department and Tourism information at our Visitor Center in Flåm.

The visitor center is located in the heart of Flåm, down by the Flåm harbor and at the end of the famous Flåmsbana. Through providing sales, operational support, and customer service, we are the information and sales central for all Norway’s best activities and products. We provide customer service over the counter as well as via phone and e-mail.  Working with us you will be in the heart and pulse of Norway’s best operations, an exciting and challenging environment!

Are you a person who genuinely is interested in people, have great people’s skills and are adaptable in an ever-changing workday? Do you enjoy a sales role and see yourself as a good communicator? If you in addition are interested in the travelling industry and unique nature-based experiences this could be the job for you!

 Work period: Mid April - end September

The work periods will vary and will be discussed individually. Some positions will start in May, and some in June.

Workplace: Visitor Center Flåm

Work tasks and responsibilities will include:

• Providing personal customer service
• Tourism Information
• Being a great team-mate
• Sales (Over the counter, by phone and e-mail)
• Guest inquiries
• In depth knowledge of all Norway’s best products

We are looking for someone who:

• Is professional and personal in meetings with customers, colleagues, and partners. 
• Has strong problem-solving skills to determine the best possible solutions for our customers
• Has the ability to remain calm and polite when dealing with complaints or challenging situations

Requirements for the position  

• Permission to work within the EU 
• English Proficiency. Good command in a Scandinavian language will be an advantage
• Computer proficiency

What we offer

Working with us, you will join an open, warm, and friendly work environment with committed and caring colleagues in one of Norway's leading tourism companies. Providing opportunities for personal and occupational growth. Our destinations are surrounded with spectacular nature, giving us a great variety of activities to do in our free time. 

Some of our benefits include:

• Competitive salary
• Good pension and insurance schemes
• Affordable and good quality housing in our own staff houses or assistance to find housing in the area
• Great discounts on accommodation and food and drink at all our hotels and restaurants/Cafés
• Favorable discounts and offers on Norway’s best products and activities

 

 

Norway's best AS has positioned Flåm and Myrkdalen through spectacular nature based experiences for over 20 years. With lighthouses such as the Flåmsbana and the Nærøyfjord, Flåm has become one of the biggest tourist destinations in Norway, and the powder paradise Myrkdalen has the most extensive ski destination in Western Norway. Today, the company has activity in Flåm, Aurland, Myrkdalen, Geiranger, Lofoten og Oslo. Norway’s best AS is owned by Norway's best Group AS, which had a turnover of more than NOK 1 billion, more than 500 full-time and part-time employees and more than 1.7 million guests. Norway's best Group AS owns Myrkdalen Fjellandsby 100%, 100% of The Fjords and 50% of Flåmsbana . In addition, the company owns and operates four hotels, 14 restaurants, two bakeries and runs souvenir shop and the Flåmsbana museum. In Norway's best AS, we value nature, environment, and the local communities we operate in. By doing our utmost to reduce our environmental impact and support local value creation, we want to be a positive contributor to a better society both locally and globally and help lead the tourism industry in a more sustainable direction. Our employees are the core of the business, and we want to create an inclusive and equal environment with safe workplaces.