Order Coordinator

NOV Rig Technologies is looking for a customer-focused Order Coordinator to join our Spare Parts Support Team in Kristiansand.

We are looking for someone who enjoys working with customers, has excellent communication skills, is comfortable working with numbers, and takes ownership of their work from start to finish.

In this role, you'll be the primary point of contact for customers throughout the order process, ensuring orders are managed accurately, efficiently, and with a high level of service. You'll work closely with colleagues across multiple departments to deliver an outstanding customer experience while contributing to the success of a global organization.

Your Responsibilities

In this role, you will:

Register, process, and follow up spare parts orders for both external and intercompany customers.

Serve as the customer's main point of contact throughout the entire order process, from order entry to final delivery.

Coordinate activities across multiple internal departments to ensure efficient order execution.

Build and maintain strong customer relationships through professional communication and excellent customer service.

Support the order completion process by performing pre-invoicing checks, processing credit notes, maintaining customer portals, and carrying out reporting and document management tasks.

Work in a structured and systematic manner while maintaining strong attention to detail and a critical eye for quality.

What We're Looking For

We are looking for someone who enjoys working with people as much as they enjoy working with processes and takes pride in delivering an excellent customer experience.

Essential Qualifications

Relevant education in Business Administration, Administration, Logistics, or a related field is an advantage. Candidates with relevant work experience and transferable skills are also encouraged to apply.

Good working knowledge of Microsoft Office applications, particularly Outlook, Excel, and Word.

Strong written and spoken communication skills in both Norwegian and English.

Strong organizational skills with the ability to manage multiple tasks and priorities.

Preferred Qualifications

Experience working in an administrative or customer support role is an advantage.

Experience working with an ERP system is an advantage.

Commercial awareness and a good understanding of business processes are an advantage.

Personal Qualities

We are looking for a flexible, well-organized, and service-minded person who thrives in a fast-paced environment. You can manage multiple tasks simultaneously, work both independently and as part of a team, and adapt to changing priorities. You remain calm and professional under pressure, pay close attention to detail, and have a structured approach to your work. A proactive attitude, a strong sense of ownership, and a commitment to delivering excellent customer service are qualities we highly value.

Why Join NOV?

At NOV, we deliver technology-driven equipment, systems, services, and software solutions that support the global energy industry. Joining NOV means becoming part of an international organization where innovation, collaboration, and continuous improvement drive everything we do.

As part of our Spare Parts Support Team, you'll work alongside experienced colleagues in a supportive environment where your ideas are valued, your development is encouraged, and your contribution has a direct impact on customer satisfaction and business success. This role offers excellent opportunities to develop your skills, build long-term customer relationships, and grow your career within a global company.

Diversity & Inclusion

At NOV, we are committed to creating an inclusive workplace where everyone can thrive. We value diversity in all its forms and believe that different perspectives drive innovation and success. We welcome applications from all qualified candidates regardless of gender, age, ethnicity, nationality, disability, sexual orientation, gender identity, religion, or any other characteristic protected by applicable law.