Strategic Key Account Manager (m/f/d) DSO, Norway

We are looking for a Strategic Key Account Manager to join our team in Norway, responsible for managing Straumann’s strategic DSO partners.

Key Responsibilities Strategic Relationship Management

Own the end-to-end relationship with Straumann’s strategic DSO partners.

Act as the main point of contact for senior stakeholders within the customer organization, including C-suite executives, operational leaders, and clinical influencers.

Build a deep understanding of the customer’s strategy, challenges, and goals -- and position Straumann as a trusted, long-term partner.

Navigate challenging conversations and find mutually beneficial solutions in high-pressure scenarios.

Project Management Lead the planning, execution, and tracking of key joint initiatives, pilots, and implementations across the DSO network.

Coordinate internal Straumann teams (sales, marketing, clinical, operations, digital solutions) to ensure timely delivery of projects and outcomes.

Monitor key KPIs, analyze data trends, report progress, and adapt plans to ensure alignment with customer and business objectives.

Use data-driven insights to identify risks, opportunities, and actionable recommendations.

Account Development & Commercial Growth Identify and develop commercial opportunities within the existing account -- including new site rollouts, adoption of digital workflows, training programmes, and portfolio expansion.

Build strategic account plans with clear goals, timelines, and revenue targets, and drive execution across all levels.

Leverage strong analytical skills and a solid grasp of financials and KPIs to shape proposals and influence decision-making at customer level.

Cross-functional Collaboration Act as the internal voice of the customer, advocating for their needs while ensuring alignment with Straumann’s strategic direction.

Influence and collaborate with internal stakeholders to remove obstacles, secure resources, and drive account success.

Facilitate regular governance meetings with internal and external stakeholders to maintain momentum and alignment.

Market & Industry Intelligence Stay informed about the DSO and dental markets, including competitor activity, regulatory developments, and technology trends.

Use market insights to anticipate customer needs and shape strategic proposals that differentiate Straumann from competitors.

Qualifications & Experience Location: The position is based in Norway (Oslo)

Experience: Proven track record managing complex, strategic accounts in healthcare, medtech, pharma, or the dental industry. Experience working with or within DSOs is highly desirable.

Stakeholder Management: Exceptional interpersonal and communication skills, with a demonstrated ability to influence senior stakeholders and navigate organizational complexity.

Project Management: Strong organizational and program management skills. Experience leading multi-stakeholder initiatives and delivering measurable outcomes.

Analytical Mindset: Excellent analytical skills and ability to interpret complex data sets and translate them into actionable strategies. Proficiency with KPIs, financial metrics, and reporting.

Commercial Acumen: Able to drive commercial outcomes while maintaining strategic relationship value.

Technical Literacy: Comfortable with digital health solutions, practice management systems, and workflows; able to translate technical concepts into business benefits.

Education: Bachelor's or Master degree in Business, Healthcare, or a related field.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.

Employment Type: Full Time

Alternative Locations: Norway : Oslo

Travel Percentage: 0 - 30%

Requisition ID: 18422

18422