Spenn is here to elevate existing loyalty programmes to new heights and make them integral to people's everyday lives. Backed by industry giants Norwegian, Strawberry, and Reitan Retail, we are seamlessly connecting loyalty programmes through a flexible loyalty points currency, enabling members to save up points faster than ever before and more easily use them across a vast ecosystem of great brands in the Nordics. Personalised points earn and burn offers and cutting-edge digital services are at their fingertips, seamlessly integrated into the ecosystem and delivered through one great app.

Spenn challenge old rules with new ideas. At the core of our values is the belief that by bringing passion, pushing forward, and demonstrating expert know-how, we can exceed expectations and shape new and valuable relationships between people and brands.

About the role

We are seeking a smart, proactive, and charismatic Partner Integration Manager to join our Partner Growth team. You will sit in the sweet spot between technical enablement and commercial value creation, owning the critical end-to-end journey of bringing new strategic partners into the Spenn ecosystem. This is a central, hands-on role where you will not only project manage complex integrations but also drive commercial value creation and act as the technical sparring partner for the Partner Growth team.

Essential responsibilities

Partner onboarding: Lead the end-to-end process for onboarding new partners, from initial alignment and planning to full technical and commercial integration.
Cross-functional liaison: Act as the main liaison between partner resources and internal teams to ensure efficient execution of planned activities, and ultimately to ensure technical and commercial readiness with quality of delivery and on time and on budget.
Business development support: Provide technical input and guidance on feasibility and solutions during discussions with new potential partners.
Loyalty-as-a-Service (LaaS) management: Oversee and follow up on LaaS agreements, ensuring required delivery levels, and identifying opportunities for service enhancement.
Drive partner growth: Serve as the main relationship lead for selected strategic partners, use data to evaluate partner value creation and member engagement, and develop and execute structured partner account plans that drive measurable value. Track results and lead quarterly business reviews.
Operational excellence: Proactively monitor ongoing partner operations, resolve issues, and ensure continuous improvement in service delivery and partner experience.

What success looks like

Success in this role means successfully supporting and onboarding new strategic partners with high quality, on time, and within budget, thereby expanding the Spenn ecosystem. You consistently drive measurable growth and value creation across your partner portfolio, as demonstrated through successful Quarterly Business Reviews (QBRs), high member engagement metrics, and measurable value to partners’ P&L. Your ability to proactively bridge technical and commercial teams ensures seamless operations and positions you as the trusted, charismatic, and structured single point of contact for our strategic partners.

What you’ll need to succeed in this role

Required experience and qualifications

Bachelor’s or Master’s degree in Business, Economics, Industrial Economics, Computer Science, or similar.
Proven experience in account management, project management, or client-side roles --- ideally within loyalty, fintech, or SaaS environments.
Solid understanding of technology and systems integration, with the ability to bridge commercial and technical discussions.
Demonstrated success in cross-functional project management and driving alignment between business and technical teams in complex environments.
Excellent commercial acumen and a structured, analytical mindset, with a track record of achieving growth and value creation with customer accounts or partners.
Strong proficiency in tools such as Jira, Confluence, and PowerPoint (or similar project and documentation tools).

Personal attributes

Drive & execution: Proactive, solution-oriented, and with a strong ability to get things done. Comfortable working in a fast-paced and demanding start-up-like work environment.
Structure & analysis: Highly structured and organized, able to manage multiple stakeholders and deliverables simultaneously. Analytical and smart with strong problem-solving skills.
Communication & collaboration: Charismatic and collaborative, with excellent coordination and communication skills.

What you'll get from working with us

A highly influential and hands-on role in a financially solid scale-up backed by Nordic giants.
The opportunity to join the core of our Partner Growth strategy, making a tangible impact on our entire ecosystem.
Competitive terms of employment and benefit schemes.
A supportive, high-performance culture that balances hard work with celebration of success.

Hiring process

Ideally, we are looking for someone to join as soon as possible; however, finding the right mix of dedicated employees for the company is at the core of all decisions in the hiring process.

If this opportunity sparks your interest and you would like to apply, please do so by attaching your CV & application and linking to a detailed LinkedIn profile. If you’re interested in learning more about the position, feel free to reach out to Thomas Montangero Orøy at thomas.oroy@spenngroup.com / +4741401524

We review applications on a continuous basis.

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