German-speaking Receptionist

Do you enjoy working with people? Are you adventurous? Are you motivated, positive, and excellent at providing service?

We are now looking for a German-speaking Receptionist who are passionate about creating new and better experiences for our guests. Every day, we serve unforgettable moments for our guests through majestic fjords by offering top-quality experiences and premium service.

Job Responsibilities

The receptionist is one of the first people our guests meet and should ensure a good first impression and provide guests with a great stay by offering excellent service and information. The receptionist performs tasks according to the job description and tasks assigned by the Reception Manager:

• Reception services, preparing arrivals, assisting at the gangway

• Daily settlement routines, reconciliations, and accounting, as well as other related financial tasks assigned by the Reception Manager

• Stay updated and follow procedures and routines applicable to the reception

• The receptionist should be a driving force for sales in all departments

Qualifications

• Advantageous to have a boatswain's certificate (BMS)

• Advantageous to have a fast rescue boat certificate (HMOB)

• Advantageous to have a certificate of apprenticeship as a receptionist

• You must be fluent in English and German, and be based in one of the Nordic countries

• Nordic language skills are desirable

We also require crisis and passenger handling course and basic safety training for seafarers, this can also be taken later through our partner. You must also be able to get a valid health certificate from an authorized seaman’s doctor.

Personal Characteristics

• Enjoy going the extra mile to provide the best experience

• Have a natural interest in providing personal service to all our guests

• Service and sales-oriented

• Commercial knowledge and focus on additional sales

• Self-motivated and able to motivate others

• Approachable and positive

• Independent

• Team player

• Strong desire to exceed guests' expectations

We Offer

• Salary according to the collective agreement

• Varied workdays with a 1:1 rotation (two round trips)

• Good insurance and pension conditions

• A unique workplace with great colleagues of all ages and social cohesion

• Challenging workdays with Norway's most beautiful views