IT Support Assistant

👋 We’re Attensi, a tech company born in Norway with a passion for gamified simulation training. Since 2012, we’ve grown into a global player, with solutions trusted by some of the world’s biggest brands across 150+ countries and 50+ languages.

We combine gamification, realistic interactive scenarios, and decision-driven dialogues, all powered by our own game AI, to deliver immersive, hands-on learning experiences that scale across large organizations and drive real behavior change.

Our clients include Circle K, BCG, PwC, Accenture, KPMG, ABB, Zurich, and Novartis. Today, we’re a team of 240+ Game Changers across Europe and the US, with 120 of us based at our HQ in Oslo.

What you’ll do

Whether you’re fresh out of school or have a couple of years of IT experience, this is your chance to grow your skills in a fast-paced, tech-driven environment. You’ll be the go-to person for 1st Line Support at our HQ in Forskningsparken, Oslo.

Your day-to-day will include:

• Setting up and supporting laptops and workstations

• Troubleshooting meeting room tech and AV equipment

• Diagnosing hardware issues and reinstalling software

• Managing inventory and ordering new equipment

• Helping colleagues get access to the tools they need to do their best work

Who you are

You’re the “family IT person” — the one who fixes the Wi-Fi, sets up phones, and explains tech in plain language. You’re curious, calm under pressure, and motivated by solving problems at the root.

We think you’ll thrive in this role if you:

• Enjoy helping people and have a service-minded attitude

• Are genuinely interested in Microsoft tech, hardware, and support

• Communicate clearly, especially with non-technical users

• Are comfortable with Windows systems and mobile basics (email, Wi-Fi, VPN, MFA)

• Stay cool under pressure and can juggle multiple tasks

• Proficiency in both Norwegian and English, and can explain technical concepts in a clear and accessible way

• Are confident using remote support tools

• Have experience in 1st Line Support

• Know your way around Mac OS

• Have used ticketing systems like Jira or Zendesk

• Can troubleshoot Teams, Zoom, or Slack issues

What we offer:

At Attensi, you’ll become part of an exciting and rapidly growing scale-up that is already a global leader in its field. You’ll work in a flat, open, and collaborative environment, surrounded by committed, smart, and talented colleagues from diverse cultural and academic backgrounds.

We’re committed to helping people grow with us, and you’ll have the opportunity to shape your role over time. Expect exciting challenges in a dynamic and innovative environment with big ambitions.

We work hard, but we also have a lot of fun! From monthly Attensi-days to sporting events, after-work drinks, parties, game nights, and company trips—we make sure we don’t just work together, we play together too.