Interested in supporting Fraud Prevention in one of the world's largest banks?

The Fraud Analyst has a critical role in helping Santander Consumer Bank to fulfill its legal and regulatory obligations when it comes to Fraud activities but also has the responsibility to keep the Banks fraud losses down. The fraud losses have a direct impact on the Bank’s bottom-line costs. Santander recognizes its responsibility to reduce fraud across all products; improve product profitability through reducing fraud exposure and loss; and enhance shareholder, customer, and regulatory confidence.

The main responsibility of a Fraud Analyst is to investigate, review, prepare and handle cases whose decisions, with the support of laws, ordinances, regulations, etc., directly entail legal effects for an individual (legal or physical). Legal effect means a benefit, right, or obligation. They also convey knowledge in their own subject area, point out shortcomings and produce suggestions on how to prevent the shortcomings

During the process of investigating a fraud case, the Fraud Analyst will interact (both orally and written) with other financial institutions, external collections agencies, FSA, law enforcement, lawyers, etc. This requires excellent communication skills and knowledge, about fraud and within the legal area. The Fraud Analyst will also represent (witness) Santander Consumer Bank AS in court when it comes to fraud cases.

The extent of measures to prevent and detect Fraud is based on the definition of the risk of fraud in accordance with what is established in the Basel framework. The Fraud Team is the handler of financial crime risk on behalf of Business Areas, it is the first point of contact for the business regarding fraud matters and is responsible for the overview and coordination of fraud prevention processes in the Bank

• +2 years of relevant work experience in the area of Financial Crime
• Understanding and working knowledge of Fraud regulations
• Experience with Investigations, Research, Analysis, or Interpretation of Regulations
• Proven experience in investigations and fraud prevention work
• Fluent in Norwegian and good English skills

Personal Characteristics

• Higher education in Economics, Business Administration, Law, or any other related field or a minimum of five years in a relevant field. Relevant experience can compensate for missing degree
• Holding a certification in Financial Crime Prevention is considered an advantage

Personal Characteristics

• Strong integrity/ethics -- to ensure all processes are compliant and follow Banking Regulations and guidelines
• Have a broad fraud knowledge of the Bank’s products and processes.
• Passionate about preventing Financial Crime and upholding Santander’s reputation as a responsible bank
• Excellent communication and presentation skills as the role have daily contact with local authorities & Law enforcement
• Highly independent, innovative and self-driven
• Organized, structured, result-oriented, and curious
• Creative, strategic, and outside-the-box thinker who always tries to stay one step ahead by understanding the behavior of fraudsters
• Self-motivated with an ability to deliver towards goals and dare to make their own decisions
• Appreciate finding the right new information as well as the ability to ask difficult questions & be discreet when investigating fraud cases
• Thrive in a dynamic and changing environment. Be able to prioritize and reprioritize
• Team player that has a high social IQ and ability to easily connect and build trust with customers and colleagues across all levels of management
• Be able to handle a fast pace in a good way
• Engaged, curious, proactive, self-driven, and service orientated

We offer

• A corporate culture that is professional and dynamic, yet informal
• An excellent team with highly competent, dedicated, and friendly co-workers
• A salary and compensation package that match your competence

We are conducting ongoing interviews and the job ad will be closed when the right candidates are selected.

For more information about the position, contact the hiring manager -- Jeanette Holm.