Front Desk Agents

Ytri Island Retreat is a high-end destination located in the breathtaking Træna archipelago, far out at sea on the Norwegian coast. With 38 exclusive rooms, a Michelin-ambitious restaurant, sauna facilities, and a private marina, we aim to deliver world-class experiences rooted in nature, authenticity, and the unique atmosphere of the Arctic seascape. 

We are now seeking dedicated and service-minded Front Desk Agents to join our team.

Arbeidsoppgaver

As a Front Desk Agent, you will be the first point of contact for our guests and play a vital role in creating memorable experiences.

Your tasks will include:
Welcoming guests and handling check-in/check-out procedures
Managing reservations and guest inquiries via phone, email, and in person
Providing information about the retreat, local attractions, and services
Coordinating with housekeeping and other departments to ensure smooth operations
Handling payments and maintaining accurate records
Ensuring a high level of guest satisfaction through professional and friendly service

Kvalifikasjoner

We are looking for candidates with:

Previous experience in front desk, reception, or customer service roles (hospitality experience is a plus but not required)
Strong communication skills in English (scandinavian languages are an advantage)
Familiarity with booking systems.

Ability to work flexible hours, including weekends and holidays

Driving license

Personlige egenskaper

To thrive in this role, you should be:
Service-oriented and passionate about guest experience
Reliable, organized, and detail-focused
Calm under pressure and able to multitask
A team player with a positive attitude
Comfortable working in a remote and nature-focused environment

Vi tilbyr

What We Offer
A unique workplace surrounded by stunning nature
A supportive and inclusive team culture
Opportunities for growth and development
Competitive salary based on experience

Staff accomodation

Kontaktinformasjon

Kine Willimsen, Hotelldirektør

Arbeidssted

Fløholmen 6
8770 TRÆNA

Nøkkelinformasjon:

Arbeidsgiver: Ytri Island retreat AS

Referansenr.: 5032910863
Stillingsprosent: 100, 50%
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