Delivery Operating Manager

As part of our team, you’ll work with smart, passionate colleagues who bring their whole selves to work every day. It’s a fast-moving, collaborative environment where everyone is welcome and everyone’s opinion matters. Whether you're shaping the future of online retail, tackling complex logistical problems, or making everyday life better for our customers, your work will have a real impact. Read on to find out what part you could play in our story.

Our world-class logistics and tech solutions allow us to reduce food waste, save time and money, and ease the mental and physical load for people who want more space for life.

As a Delivery Operations Manager (DOM), you will be responsible for leading and developing the driver organization within Delivery. You manage two Delivery Team Leads (DTLs) and their combined team of 35–50 drivers (including part-time and weekend drivers). Your role is to ensure safe, efficient, and high-quality last mile delivery operations while creating a motivating and engaging work environment. You are accountable for performance in HSE, quality, and efficiency, as well as people management, training, and compliance with company and legal standards. 

• Lead and manage two Driver Team Leads and their driver teams as well as part time drivers: Monitor and drive team performance within safety, quality, and efficiency KPIs and ensure on-time departures and presence during dispatch operations.

• Plan next day’s operations, assign routes and secure sufficient driver availability.

• Follow up all sick leave cases in accordance with company standards and the Working Environment Act.

• Ensure onboarding of new drivers, including interviews, hiring, ordering uniforms, and coordinating training with DTLs.

• Manage retraining of existing drivers: Conduct probation reviews, development conversations, and continuous follow-up of employees in Workday.

• Ensure fleet tidiness and driver compliance with workspace cleanliness standards and handle serious on-road deviations as per Last Mile Handbook.

• Strong leadership presence with the ability to motivate and guide others.

• Approachable, engaged, and supportive, creating trust within the driver teams.

• Structured and systematic in handling operations, compliance, and documentation.

• Comfortable with difficult conversations and performance follow-up.

• Driven by results and motivated by achieving ambitious targets.

• Positive and solution-oriented mindset, thriving in a fast-paced environment.

• Open to new ideas, continuous improvements, and innovation in daily operations.

• Experience with HSE standards and compliance in logistics/operations.

• Proficient in English and Norwegian (written and spoken).

• Proficiency with operational systems (Camino, Quinyx, Workday or similar).

This is your chance to make a real impact as a Delivery Operating Manager in a fast-moving company with a product people love-while shaking up the grocery industry. You’ll experience:

• Teammates who aim high and have each other’s backs. We care about people, and that means supporting each other every step of the way.

• A flat structure where we team up across disciplines to solve exciting challenges. Big ideas come from everywhere!

• A transparent way of working. We use Slack to stay in the loop-less email, fewer meetings, more getting things done. 

Working hours: 14.00 - 22.00

Percentage of the role: 100%

Location: Verkseier furulunds vei 1

At Oda, you’ll join a passionate, ambitious team working to change the future of grocery shopping. We’re all different-just like you-and we wouldn’t have it any other way. If you need any adjustments or support during the application process, just let us know, and we’ll do our best to help. We believe in the strength of a diverse workforce and want everyone to have an equal shot at landing the job. 🧡

Come build the future of grocery with us!

We review the candidates ongoing. Don't wait to apply! 😊

We can’t wait to hear from you! 🧡