IT Operations Manager - global company

As IT Operations Manager at AKVA group, you will work with advanced technology and play a key role in shaping, optimizing, and evolving IT operations across our headquarters and international locations. We are looking for a hands-on and technically strong IT Manager who is motivated by driving efficiency and delivering first-class IT services in our steadily growing business. You will have a key role within our IT & Enterprise solutions team, and be based at our modern head office at Kverneland Industripark -- a five-minute walk from the train station, with good parking and bicycling facilities.

Job purpose and responsibilities

The IT Operations Manager is responsible for overseeing the day-to-day operations of the organization's IT infrastructure, ensuring optimal performance, reliability, and security. You will lead a team of IT professionals and collaborates with cross-functional departments to deliver high-quality IT services aligned with business goals. This includes:

• Manage and monitor IT operations including servers, storage, networks, cloud services, workplace and end-user support.
• Ensure high availability and performance of critical systems and applications.
• Lead incident, problem, and change management processes in line with ITIL v4 best practices.
• Supervise and mentor IT staff, system administrators, and network engineers.
• Develop training plans and performance goals for team members.
• Collaborate with cybersecurity teams to enforce security policies and respond to threats.
• Manage relationships with external vendors and service providers.
• Identify opportunities for automation and process improvement.
• Drive initiatives to modernize infrastructure and enhance user experience.

Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or related field.
• 5+ years of experience in IT operations, with at least 2 years in a managerial role.
• Strong knowledge of ITIL v4, cloud platforms (Azure/AWS), and enterprise IT systems.
• Experience with monitoring tools, ticketing systems (e.g., ServiceNow), and cybersecurity frameworks.
• Proven skills in leadership, communication, and problem-solving skills.
• Norwegian and English language skills

Interested? We will handle applications as they are recieved, so please don't hesitate to contact us or submit an informal application to hear more!