White water rafting and canyoning guide

This role will require you to safely guided river trips on up to Grade 4+(5) whitewater and to guide the customers through the canyons. Under limited supervision, you must be able to work independently using your own initiative. We are looking for someone who has strong interpersonal skills, is able to deliver high levels of customer service, and have the ability to problem solving. We need a rafting and canyoning guide able to be flexible and adaptable in tailoring trips to suit individual needs, abilities and expectations.

Duties and responsibilities:

Uphold our mission "Create great memories for our guests".

Ensure trips are run in a safe and timely manner.

Reliable, self-motivated and enthusiastic with strong communication skills and the ability to talk with people from different cultures and backgrounds. Physically fit and enjoy being outdoors in all weathers.

Must be able to lift, load and unload rafts/kayaks from a trailer.

Cleaning and drying of client paddling and canyoning gear (wetsuits, PFD's, harnesses and neoprene boots).

Engage with guests and be attentive to their needs.

Must be able to work in a team environment.

Skills requirements:

At least 5 years of previous commercial whitewater guiding experiences, grade 4/5

At least 5 years of previous experiences with commercial canyoning guiding

Rescue 3 certification required

IRF guide certification required

A positive, supportive team player

Excellent verbal communication skills in English

Willing and eager to interact positively with a range of age groups, from small children to seniors

Maintaining a positive attitude that exemplifies excellent customer service