Spares & Services Sales Coordinator

An exciting opportunity has arisen as Spares & Services Sales Coordinator, GCS Spares & Services Sales.

As a part of our Global Customer Support team, you will play an important role in execution of service jobs and activities performed by the Energy service engineer team in Godvik.

In this role, you will be coordinating, planning, and administrating delivery of necessary resources and spare parts for on-site service jobs worldwide, ensuring a seamless process in close collaboration across departments.

The team you will join is known for its good environment, informal culture and including behavior.

The business unit you will be supporting, Energy Products, provides a complete portfolio of electrification, drives -and energy storage products for marine applications. The new Energy product range includes switchboards, electric drives, batteries with a unique approach to energy management and integration with overall vessel control.

Key accountabilities you will meet

• Deliveries for software and hardware modifications, onboard services, and spare parts
• Handle customer inquiries, manage orders and ensure seamless invoicing
• Proactively offer field service and improve customer’s experience
• Contribute to the economical result in service projects and sales orders
• Work with our technical support teams to resolve customer problems
• Extensive customer communication and close cooperation with our Global Customer support teams worldwide

Qualifications and experience of interest

• Motivation for or experience within administration, economics, project, engineering
• Verbal and written communication skills in English
• Experience with customer contact and sales
• Knowledge of, or interest in maritime operations and products
• Valid work permit in Norway

This employment may require security clearance by the Norwegian National Security Authority or a background check. For more information visit www.nsm.no.

You are also able to

• act on own initiative, make things happen and accepts responsibility for the results
• use a methodical and systematic approach, plan, define clear priorities and allocates resources effectively
• communicate in a clear, precise, and structured way
• co-operate well with others, share knowledge, experience, information, and support others in the pursuit of team goals
• Build a useful network of contacts and relationships and utilize it to achieve set goals

What we can offer you
With us, you will be offered a competitive salary and benefit packages with good development opportunities in an international environment. We have flexible work hours and holiday arrangements in addition to a good pension and insurance scheme. We offer an inspiring and safe work-environment and the possibility to work with sustainable and exciting solutions for the future.

Work location
Godvik, Bergen

Point of contact
Hanne Staven Haugen, hanne.haugen@km.kongsberg.com, +4790803311

Kongsberg Maritime, a subsidiary of KONGSBERG, is a global marine technology company, providing innovative and reliable technology solutions for all marine industry sectors including merchant, offshore, subsea and naval. Headquartered in Kongsberg, Norway, the company has manufacturing, sales, and service facilities in 34 countries. Kongsberg Maritime is part of KONGSBERG, an international, knowledge-based group delivering high-technology systems and solutions to clients within the oil and gas industry, merchant marine, defense and aerospace

Our Global Customer Support division is responsible for Kongsberg Maritimes services, upgrades and support in the aftermarket. Our 2300 employees are present in 35 different countries around the world. During the operational lifetime of more than 30.000 installations, we ensure cost-efficient delivery of services, upgrades and spare parts in order to secure availability and predictability to our customers

At Kongsberg, we believe in tackling challenging problems and delivering extreme performance for extreme conditions. We do that through excellent products and services developed for delivering the greatest benefits to our customers.

WORLD CLASS – through people, technology and dedication

Applications will be reviewed on an ongoing basis – so what are you waiting for?