Warranty Responsible Marine & Ports Operations
Marine & Ports is driving the transition towards a sustainable future. To successfully be the partner our customers choose to work with, we need to ensure sustainability both in our solutions and in our organization from a business perspective. Our customers increasingly seek solutions that provide greater efficiency, safety and reliability and prepare vessels for operations of today and tomorrow. This makes the transition even more exciting, as this also drives us to constantly challenge our technology, solutions, and the way we operate.
We are looking for a professional within Warranty Management who is also familiar with Technical Support.
As Warranty Responsible you will be responsible for the warranty projects, from handover of the vessel to end of warranty period and close-out of the warranty project. Coordinate warranty requests and warranty jobs and ensure they comply with ABB's and customer's standards, procedures and policies.
Responsibilities:
· Ensure proper handover to Warranty Department.
· Keep all warranty requests updated in ABB ticket management system.
· Manage customer requirements and customer enquiries.
· Coordinates, plans, schedules and oversees all warranty jobs and requests with necessary resources, spare parts and logistics for site.
· Create and handle purchase orders for warranty.
· Cooperates and coordinates activities with other ABB units and teams to harmonize warranty activities.
· Ensures the transfer of warranty findings to the project and product departments for improvements.
Your background:
· College / University (Bachelor) / Technical College
· Project management experience
· Knowledge of electrical power systems is an advantage
· Experience from and knowledge from the Marine Service Segment
· Must be fluent in both written and verbal English
· Pro-active attitude
· The ability to understand and find practical solutions to problems
· Initiative and cooperative, ability to work both independently and as part of a team
· Ability to perform tasks under pressure
The position is located in Fornebu just outside Oslo.
We are looking forward to receiving your CV and application letter through the ABB Jobportal by 28.10.2021.
Please note that in cooperation with Meditor Search we conduct a background screening on all candidates that receive an offer of employment in ABB Norway. This to ensure best quality in our recruitment process, according with ABBs company policy.
Om bedriften
ABB (ABBN: SIX Swiss Ex) is a leading global technology company that energizes the transformation of society and industry to achieve a more productive, sustainable future. By connecting software to its electrification, robotics, automation and motion portfolio, ABB pushes the boundaries of technology to drive performance to new levels. With a history of excellence stretching back more than 130 years, ABB’s success is driven by about 105,000 talented employees in over 100 countries. www.abb.com