Customer Service CM Account Manager to Cash Management

Job ID: 26501

Nordea has the clear ambition of being the preferred Cash Management bank in the Nordics. As a step in this process we are now searching for an employee who can contribute to the success of our journey.

You are a person who is eager and passionate about contributing to the realisation of our business plans and the future success of Nordea. The unit plays an vital part in providing value to our corporate customers, and offers great opportunities for development.

At Nordea, we see that the world is changing fast - and we want to be one step ahead of the curve. That's why we're deeply committed to providing the financial solutions of tomorrow to our customers. We're creating an agile environment where we experiment and grow together - and we need your ideas and unique background. With us, you'll be in good company with a chance to make your mark on something bigger.

About this opportunity

Welcome to the Account Management BB team in Cash Management Customer Service, where we are dedicated to serve and work to enhance the daily Cash Management operational relationships with our Corporate customers in Business Banking.

We focus on solving our customer's daily operational cash management needs with the customer`s best interest in mind, ensuring excellent service in every interaction either via phone, email or meetings. Our aim is to continuously work to improve the way we operate and serve our customers.

Welcome to a dynamic and energetic team with very competent and dedicated colleagues! We have great team spirit and we want to have fun while delivering great results. The role is based in Oslo.

Who you are

Collaboration. Ownership. Passion. Courage. These are the values that guide us in being at our best - and that we imagine you share with us.

To succeed in this role, we believe that you are:

• Truly passionate for customers and to eager work in a customer service team operating in a fast paced and diverse environment
• Creative and solution oriented
• Have an interest in relevant new technologies and their application in the field of payments and liquidity
• A competence builder and change ambassador

Your experience and background:

• You have experience from Customers Service
• It is an advantage if you have experience within Cash Management, Transaction Banking, and/or Corporate Treasury
• Have a Bachelor`s degree or equivalent experience working with corporate customers
• You have a strong track record of building relationships by being collaborative
• Are fluent in Norwegian and English, both written and spoken (professional level)
• Have good knowledge of MS Office tools (PowerPoint, Excel, Outlook)

If this sounds like you, get in touch!

Next steps

Submit your application no later than 06/11/2024.

At Nordea, we know that an inclusive workplace is a sustainable workplace. We deeply believe that our diverse backgrounds, experiences, characteristics and traits make us better at serving customers and communities. So please come as you are.

Please be aware that any applications or CVs coming through email or direct messages will not be accepted or considered.