KundeService Konsulent i Cork, Irland
We now have an exciting opportunity for you to join our team in Cork as a Customer Support Specialist for one of our clients in the telecommunications industry. As a Customer Support Specialist, you will be providing excellent support experience to the client's customers.
Would you like to work in the vibrant City of Cork, Irelands second largest City?
Do you have the required language skills?
Responsibilities
- Deliver an exceptional customer experience and resolve queries first time over the phone.
- Listen and understand customers’ needs to achieve targets through matching and promoting various client’s products and services.
- Document & record all calls using the appropriate systems.
- Contribute positively to the team and department, working effectively within a strong team orientated environment.
Your Profile
- Fluency in Norwegian or Swedish (C2) and English, both written and verbal
- Previous customer support experience is an advantage, you should be comfortable with phone work
- Good communicate/organisation skills
- Team player
We Offer
- Competitive Salary
- Salary: €26.000 per year and free meals throughout your day
- Relocation Support
- Training
- Free meals throughout your day
- Excellent Career Development Program
- Pension Plan
- Health Care Subsidy
- Multicultural work environment
- Permanent, full time position
- Working days: Monday to Friday
- Start: as soon as possible
- Location: Cork, Ireland
Number of posts: 4
Apply today, or for more information contact me on Susanne.Mannion@cpl.ie