Extra help at Activity and rental center: bookings, sales, equipment rentals, winter season
We look for 2/3 people interested in part time work few times a week within flexible time frames or just for the weekends with start 1st of December and end 31st of March or 30. April.
About work
Work at Tromsø Outdoor activity and rental centre includes multiple various work tasks related to direct work with the customers, taking care of the equipment, ski services, administration and cleaning. We try to assign tasks and responsibilities personally and it will not be needed to work witch each task for everybody.
Main operations are focused on renting equipment out, advising our guests on local destination for their activities, instructing guests how to use the equipment and where to go to make the best of their holidays, sale of activities and merchandise on our shop, opening and closing the site if needed, answering emails, processing and preparing reservations, keeping order (inside and outside of the shop, workshop and office areas) and ski/ splitboard and other equipment maintenance and service.
We look for people who like to learn new things, have passion for outdoor activities and work with people in first place. We work in a team and need people with various skills - from great knowledge of ski touring and splitboarding gear to computer lovers who may be happy replying emails for few hours every day. We look both for people who spend each evening outdoors and can always say how the conditions in the mountains are right now to people who like to work inside and are not necessary active, but if you never worked in tourism and have no knowledge of winter activities, equipment or Norway this will not be work for you. We have a lot of focus on service quality, so all our employees need to enjoy working with people and have good communication skills, be ready to improvise and find solutions to any troubles.
Position Requirements:
- Relevant work experience is necessary, candidates must prove prior experience in relevant work in tourism, administration, receptions, tourist information, as a guide, tour agent, equipment technicians, bike/ski mechanics or similar.
- work at equipment rental centres or ski/splitboard service will be a great advantage but is not necessary.
- Interest and personal experience in outdoor activities is an advantage.
- Teamwork, organization and control skills, attachment to the details, good memory are essential for this work.
- We will prioritize candidates with good knowledge of Tromsø area, winter equipment, outdoor activities and local experience, but if you are keen to educate yourself prior to work start we are looking forward to receiving your application.
- Good English written and spoken proficiency is necessary. Norwegian, German, French or Spanish will be an advantage.
- Enjoying and used to working in a flexible international environment.
- Creative and solution oriented, positive attitude to work, colleagues and customers.
We provide quite extensive training but cannot tech you "everything" so tell us what your strong points are, why do you think you will fit our team and what would you like to work with the most at Tromsø Outdoor activity and rental centre.
We are interested to know your knowledge/experience in cross country skiing, snowshoeing, ski touring, sales, marketing, sport equipment, customer service, booking systems and other software you worked with relevant for tourism industry, ski touring and avalanche equipment, experience with ski service, working with customer emails and other relevant experience.
Working Scheme Variable shifts between 8:00 and 19:00, between 3 and 10 hours daily, usually ca 7.5 hours daily. Occasionally work at other times (for private late or early delivery of equipment). We need most help in the morning between 9am and 11am, afternoon from 3pm to 7 pm and during weekends.
We have good experience in making it is easy to combine work with us with studies or other part time work.
Tromsø Outdoor AS has other open positions for coming winter, we look for
- ski men/women for the main season (January/February-April) who wish to work in the rental center with our Dynafit and Jones gear rentals sales and service
- ski and bike workshop leader
- outdoor activity guides (xc ski and snowshoe activities)
- Rental center employees at full time positions
If you think your skills, experience and interests match work on various positions we have open, do not miss to mention that in your covering letter and let us know what work you are the most interested in.
Applications from candidates not meeting position requirements listed above will not be answered and will not be considered in the recruitment process.
Om bedriften
Tromsø Outdoor AS has been providing professional guiding and rental services in Tromsø area since 2006.
We guide skiing, snowshoeing, cycling and hiking trips. Rental Center offer comprises of over 200 bikes, over 80 sets of touring skis, 20 splitboards, over 150 cross country skis, snowshoes, winter clothes and other gear. In the summer we open bike workshop and during the winter we offer ski services as well.
Our main focus is on the service quality (dedicated guides with local knowledge and high-quality equipment for rent), local cooperation and creating good work environment within the company. Tromsø Outdoor AS is also part of many projects focused on promotion of Tromsø region as a sustainable cycling and skiing destination.
At the moment we are 4 people who work all year round and develop the company. On seasonal or casual basics we employ 3 people more in the summer and ca. 15 last winter. Half of our seasonal team is coming back to work every year.